Question about Sony Dvcam DSR-PD170 DV Digital Camcorder

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Code c31.40 I have Sony handicam dcr trv10e. when tape is inserted I press Play and above code appears on screen.

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I am one of the lead technicians at SUPERB BROADCAST . We are a repairshop that specializes in only Sony camcorders and VTRs

Theproblem that you are experiencing with your Sony PD170 sounds like youare experiencing a problem with the mechanical section of the camcorder.My first thought is possibly try to change the tape,if the problem persist then use the cleaning tape and play back it for 10 sec . in VTR mode. If the problem still arises then you need to contact the near by service centre because C :31 : 40 is related to the Head assy. of the camcorder ,it doesnt produce proper FG.
U MAY NEED TO REPLACE THE HEAD ASSY.

Posted on Jun 27, 2009

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C:31:40 code shows problem with Drum (video Head) Rotation. Please use another tape as tape got stuck with drum in threading / loading.
If problem still remain, Drum circuit needs to be checked by qualified tech.

Posted on Feb 02, 2009

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How can we delete videos from a sony handicam model no DCR HC54


Videos recorded on MiniDV tape can be simply recorded over. There is no erase mechanism - just feel free to re-use the tape from the beginning. However, keep in mind that the more times you use a tape, the more likely it is to have issues due to wear and tear, so you may only be able to re-use a tape 4-5 times.

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Sony DCR-TRV460 not playing back, blue screen


Follow this procedure to troubleshoot if a blue screen is displayed when attempting to playback video from the camcorder.
  1. Stop the tape.
  2. Ensure the tape has been rewound to the beginning of the video recording.
  3. Play the tape.
  4. If the issue is not resolved, stop the tape and remove it from the camcorder.
  5. Clean the video heads of the camcorder using a dry head cleaning cassette.IMPORTANT: Follow the instructions for use provided with the head cleaning cassette. It may be necessary to use the head cleaning cassette more than once per session.
  6. Reinsert the tape into the camcorder.
  7. Play the tape.
  8. If the issue is not resolved, stop the tape and remove it from the camcorder.
  9. Insert a different tape with video footage into the camcorder.
  10. Ensure the tape has been rewound to the beginning of the video recording.
  11. Play the tape.
NOTES:
  • If a blue screen is still displayed, then the camcorder may require service .
  • If the tape plays back correctly, then the first tape may be faulty or there is a problem with the video recording.

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I lost my software installation CD of sony handycam Model dcr-trv 285e. Hence I am not able to transfer the pictures from handicam to Laptop. please guide me how to download the software so that I can transfer pictures from handicam to Laptop

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1 Answer

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Video head is dirty / clogged. Use good quality Mini DV Head Cleaning cassette.

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7 Answers

Reinsert cassette


Turn the unit off and hit the back of the camera twice near the battery compartment with the palm of your hand. Sounds crazy but it worked with my camcorder Sony DCR-TRV480. Problem started when I used 8MM Head Cleaner. I think the roller got stuck inside camcorder. The trouble code came up C:31:22. Hope this helps.

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3 Answers

DCR TRV320


That is the "LOAD" error code.

However, to service the C:31 code, Sony recommends you do the following:

  1. Turn off the camcorder.
  2. Remove the battery or disconnect the AC power adapter for 60 seconds.
  3. Insert the battery or reconnect the AC adapter.
  4. Turn on the camcorder.
  5. If the error message appears, service may be required.
If your camcorder still shows the same error code, then you'll have to send in your camcorder for service.

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