Question about GE (PSS26MSRSS) Side by Side Refrigerator

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I have a Whirlpool refrigerator that defrosts intermittently ( works fine for a month and then ice builds up).. I have replaced the thermostat, defrost timer and the heating rod seems ok.. This is driving me nuts..the intermittent nature of this problem..

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  • lzc9pk Feb 03, 2009

    JT

    Thanks,


    Sorry.. I did not change the heater .. I had only changed the defrost timer & thermostat,, Having said that ... does your suggestion still hold good... pls let me know



    PS

  • lzc9pk Feb 03, 2009

    JT



    Sorry for the long e-mail..



    Yes I had verified after manually turning the defrost timer I see the water dripping in the fridge compartment.. this probarbly means the heater is working fine and that the drain ipe has solidified and water is draining in the fridge from the freezer. I could manually defrost and things will be fine for approximate 4 weeks..



    Fyi - during when things are working fine I can force the defrost cycle and can see the water dripping in the pan...



    It seems the pipe freezes after 3 -4 weeks..So that is why I thought ( 3 months ago) there was a problem with the defrost timer so I replaced that, That did not fix the issue so I replaced the thermostat...The intermittent nature is what is making this tough ...I have not tried ur earlier suggestion of tightening the wire onnections.





  • lzc9pk Feb 03, 2009

    JT



    Sorry for the long e-mail..



    Yes I had verified after manually turning the defrost timer I see the water dripping in the fridge compartment.. this probarbly means the heater is working fine and that the drain ipe has solidified and water is draining in the fridge from the freezer. I could manually defrost and things will be fine for approximate 4 weeks..



    Fyi - during when things are working fine I can force the defrost cycle and can see the water dripping in the pan...



    It seems the pipe freezes after 3 -4 weeks..So that is why I thought ( 3 months ago) there was a problem with the defrost timer so I replaced that, That did not fix the issue so I replaced the thermostat...The intermittent nature is what is making this tough ...I have not tried ur earlier suggestion of tightening the wire onnections.





  • lzc9pk Feb 04, 2009

    Yes This is what I was thinking...let me know what you come up with



    Thanks a bunch

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  • GE Master
  • 4,654 Answers

When you replace the heating elements did you see burn marks on the wire connecting to elements? I had the same problem and until the wire conections were cleaned replaced tightly it did as your symptoms. Let me know and I will help you through this.
JT

Posted on Feb 03, 2009

  • John Tripp
    John Tripp Feb 03, 2009

    OK the defrost timer should cycle on about every 8 hours. Manually turn the timer slowly clockwise until you hear the refrigerator compressor stops. Silence for about 1 minute and then the sound of crackling should be heard inside the freezer. That sound tells you the element is heating up and beginning the thaw of the evaporator coils. This also can be checked with an amp probe but that is another story.

    Tell me if you hear or see changes in the freezer compartment and we will know our next step. I look for your next post...JT

  • John Tripp
    John Tripp Feb 04, 2009

    OK, now we are going in the right direction I have seen where people had clogged condensate drains related to the water freezing in the drain opening itself and needed to install kits to assist the defrost of the ice slug in the drain before the thing did what it was supposed to do. I will post and try to find the chat threads and find answers. You try to talk to a local GE supplier and ask if they recall such a kit for the recent explanation of the detailed problem. JT

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