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Customer complaint is a vital tool for maintaining conformity with quality regulations, but it is also a strong way to build sustainable relationships with your consumers. Consumers anticipate a lot more from a firm these days, and in order to sustain a great reputation, you will need to respond to their problems rapidly and they need to see that you are working toward a solution. Article Source UmVox You re Voice Our Fight
the phone line connected to your fax machine for problems. This is one
of the most common reasons fax machines don't work. Connect the phone
line to a regular telephone and listen for a dial tone. If you don't
have a dial tone, replace the phone cord to see if that was the
problem. If that isn't the problem, test the other phone lines in the
office. If the other lines aren't working, contact your phone provider
to have them fix the phone line.
at the electrical cord of your fax machine if the unit won't power on
or work at all. Check that the cord is properly plugged into the wall
and into the back of your fax machine. If it is, and it still isn't
working, replace the cord.
the lamp on your fax machine to see if it is working properly. Fax
machines may receive faxes, but not send them if the bulb is burned out.
the cover to your fax machine if you are getting complaints that your
fax machine isn't sending quality faxes. Do this by pulling on the
front panel of the unit. Using a soft cloth, clean out the dust and
debris from this front panel. Accumulation of dirt here could
definitely be the problem.
for any toner or ink splotches on the inside of your fax machine. If
your copies or faxes aren't printing at a high quality, you may have an
ink problem. When you shake your toner cartridge, it should shake
cleanly and no toner should leak out. If you have a leaky cartridge, it
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Most common cause is going to be you need to have the scanner optics cleaned. Hopefully you have a local repair guy that can do this for you. However you can buy new basic fax machine like this now days for $75 to $80 which might be cheaper than servicing the old one.
Here is a tip for you tho. Make a copy using your fax machine. The quality of your copy is the same quality that you are sending out via the fax. So if your copy looks good then your outgoing faxes look fine. If you get a poor copy then that poor quality is what is being sent out. So copy quality = fax send quality.
Good Luck and Thank You for using Fixya.
Try to Copy and paste your forms into the myob 12.5 forms folder.
and also try to copy and paste this form into your customer cards for your preference of form to be used for that customer and see if it works. it should show up in the customized forms list now!
I Hope this helps!.