Question about GPS

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GPS X3-03 My GPS purchased in November 08. It is unable to aquire GPS Satelite Signal. It just shows a random road, frozen.

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  • julieshill Feb 02, 2009

    The link provided did not bring any info on manufacturer software needed? This GPS was working fine since Nov. 08. Now, does not locate Satellite Signal.

  • julieshill Feb 02, 2009

    How do I get a software update?

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Check also the antenna cable and ensure the problem is not realted to a bad reception area (eg. tall buildings).

Let us know if the problem persists or if you have fixed it already.

Thanks.

Posted on Feb 07, 2009

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Have you installed any type of memory card in the unit?

Have you tried the reset button on the unit?

From the Nextar web site FAQ for this unit -

Q: It freezes on the "loading" screen. Why?
A: Since the operating system and navigation software are preloaded into the internal flash memory of the GPS, the freezing may either be software or hardware failure. First, press the "Reset" button or push the stylus into the "Reset" hole, to see if the navigation software can load successfully. If the program still does not load, then the software may be corrupted. Also, if the internal memory fails to read or write and the software cannot load properly, it may be caused by hardware failure. In either case, please return the unit for exchange or repair to the retail location from which you purchased it, or contact us for further assistance.

If you can't get it to come to life after the above, I would return it. Unit has a 1 year warranty.

Posted on Feb 02, 2009

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Check for "Firmware" updates from the manufacturer. You didn't list the make or model so what we can provide for you is very limited.
The unit must have a clear view of the sky to operate correctly.

Posted on Feb 02, 2009

  • David Shaub Feb 02, 2009

    Connect the unit to your computer again and shut it down through the computer. If you unplug it before it's totally shut down, the computer still has it captured. Total shut down will release it.

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For getting software support plz contact

Hours of Operation :
Monday to Friday 8 a.m. to 9 p.m. EST (closed on holidays)
Phone : GPS X3-03 - cb_transparent_l.gifspace.gifspace.gifarrow.gifGPS X3-03 - space.gif"http://i.fixya.net/uploads/images/space.gif" alt="space.gif" claGPS X3-03 - space.gif />space.gifspGPS X3-03 - space.gifclass=space.gifspace.gifspace.gif+1 (888) 849-0846cb_transparent_r.gif
Fax : +1 (951) 602-6047
Email : service@nextar.com

Posted on Feb 02, 2009

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Their site said they support their products nextar.com

Posted on Feb 02, 2009

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My gps did the same thing...there is a reset on the side of the unit...its a small round hole, so it takes something small to go in there to reset it.....please rate my response

Posted on Feb 02, 2009

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It is a satellite navigation system so you shouldn't need to worry about updating it.The short answer appears to be: you don't. Nextar is getting a lot of flack for not making the latest maps available but they don't really seem to care. My wife gave me a Nextar M3-03 GPS for Christmas. It comes with the Navteq 2007 maps but I would like to get the 2009 updates. I have seen a torrent that claims to have updated maps for it but I have a 2 year warranty and am not willing to risk that. If anyone knows how to get maps from Nextar I'd like to hear it.
For the benefit of the original answerer to this question: GPS units only know where they are as latitude and longitude. Without the mapping database installed they have no way to relate latitude and longitude to a street location. Streets change as new ones are built and old ones are abandoned or shut off. A couple of years might not make much difference but some Nextar units are running 5 or 6 year old maps. Garmin and TomTom both guarantee the latest maps when you buy one of their units. 

Posted on Feb 02, 2009

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Go to makers web site for software updater

Posted on Feb 02, 2009

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You will need to get a software update.

Posted on Feb 02, 2009

  • Nate Stansfield
    Nate Stansfield Feb 02, 2009

    even though it is newer, software update should reset the system to respond normally



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