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One could unplug the power cord and take off the back metal panel. The turntable runs off a rubber belt. Be very careful as the capacitor holds one hell of a voltage. It is usually encased by a metal shield... but be very alert. Do not run the microwave with the cover off..
If the turn table is not spinning it must be a broken or defective drive belt, you need to open the unit and check the belt (REMEMBER TO UNPLUG ALL POWER CABLES WHEN OPENING THE UNIT) to minimise risk of electrical shocks...
Without more tests, I can't be completely positive but the turntable motor is the likely problem. That is part 1-4 on the list above. However, it could be a wiring problem with the wiring to the turntable motor.
Hi, I had the same problem with my Emerson microwave. As I rent out the house, and the turntable stopped working while I was away, my rental agent bought another Emerson microwave. On my return I tried using the new (brown) plastic turntable on the old microwave, and found it worked perfectly. Maybe it would be possible for you to order a replacement turntable part. Hope this helps. Good luck, Rosalind
I have had the turn table motor go defective in microwave ovens.
Normaly, before ordering a new motor, I always checked to make sure that there was power going to the motor assembly. I never had a power drive failure to a motor so-far. When they did not spin, the motor was defective. But, one day there will be a first time for me.
The fix was to purchase a new motor from the manufacture and install it. In some cases, I had to also replace the spindle key because the original broke when trying to remove it when removing the motor assembly.
I suggest that for servicing a microwave oven, you give it out to a service center to have the work done. There are safety issues when working on microwave ovens.