Question about RIM BlackBerry Pearl 8100

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Ball!???? HELP My ball will only navigate side to side, not down. Any ideas of how to fix it?

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Get a wipe and scroll it around. It is just sticky from food and such.

Posted on Feb 03, 2009

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1 Answer

My blackberry ball doesnt scroll down,just up,left and right ecept down


Chances are it's clogged with dirt and other debris. I suggest using a Q-tip© lightly dipped in rubbing alcohol and run it around the ball and move the ball and just clean it off. That should help.

If not, the ball probably needs to be replaced

Nov 17, 2010 | RIM Blackberry Curve 8300

1 Answer

My roller ball does not scroll down, it goes all other directions but down, it makes it so hard for me to navigate.


take the roller ball out by poping out the silver ring at the top and look on the bottom of the ball and make sure that all of the black rollers will roll and if not clean them.

Feb 22, 2010 | AT&T Blackberry Curve 8300 Smartphone

1 Answer

When i push scroll button down nothing works only side to side up and down works


This is very common for the blackberry's. Sometimes the trackball gets full of lent and dirt which won't allow the wheels to move. The chrome ring around the ball just pops off and the track ball should come out. Try cleaning it with a small brush. If this doesn't fix the problem, then a new track ball can be purchased on ebay for less than $5

Dec 03, 2009 | RIM BlackBerry Curve 8310 Smartphone

1 Answer

I can't scroll down with the rollerball


The balls on the blackberry's get clogged up with finger oil, skin, and all sorts of grime I think. But I fixed mine by shutting the phone down and then rubbing hard against the roll ball in each direction and pushing each time until the clicker under the roll ball clicked. You could also try alcohol.

Oct 06, 2009 | AT&T Blackberry Curve 8300 Smartphone

1 Answer

My scroll ball won't allow me to scroll DOWN; I can scroll up, across right and left, but NOT down................


pop the silver ring off from around the ball and remove the ball assembly. Be careful cause the ring only has connections on three sides and you must start on the side without the "pins". just keep messing with it and it will come out. then clean the rollers up and make sure the flap connector on the bottom is clean and intact. That should do ya for now and should hold you for several weeks
pls rate this fix

Oct 05, 2009 | RIM BlackBerry Curve 8310 Smartphone

1 Answer

Roller ball on blackberry won't work


Was it Like it when you bought it?? If not, then its probably broken.. it happens a lot with rollerballs.. if you take it back to the shop you bought it from they will probably send it away to be fixed.

Sep 05, 2009 | RIM BlackBerry Pearl 8100

1 Answer

The track ball on my black berry pearl doesnt scroll down


yes sure!

just take it apart and clean the track ball area with amedical alcohol and brush, remove dirt from it!

plz give a good rate

that happend with mines once!!

Mar 25, 2009 | RIM BlackBerry Pearl 8100

1 Answer

Blackberry rolling ball will not roll down


Cleaning the track ball on blackberry phones. Remove the metal ring then the ball mechanism remember how you removed it because it needs to go in the same way. You can also try removing the battery from phone taking a qtip with alcohol the higher the percentage of alcohol the better. and wiping and rolling the ball around even without removing it from the phone. this usually helps unless the ball is extremely dirty. Below are step by step ins for removing the ball. just follow the link

Removing blackberry tracball (non BOLD)

Dec 28, 2008 | RIM BlackBerry Pearl 8100

3 Answers

The ball won't scroll down


Pop the ring around the track ball out with a small blade or your finger nail. Three double prongs hold it in place (bottom and both sides, none on top). Turn device over and gently tap the back. Track ball will release once ring is removed. At this point you can view the track ball and see exactely what is causing the block. Clean if needed with q-tip or remove lint/debris/etc... Just did this with my 8830. Working perfectly now. - {would not scroll down at all prior to}

Nov 25, 2008 | RIM BlackBerry 8800

1 Answer

Blackberry Curve Rolly Ball Trouble


First how bad troubleshooting by manufacturer-sellers is! Not a word on this. Second, third and fourth, always use with case, no pockets, no bottom of bags; use with clean hands; and, clean very carefully with cotton swab mildly moistened with nail polish remover (from your favorite woman, mine gave me the idea), and then very carefully clean ball with it and wipe with dry swab. Tatahhhhhhhhhhhhh TManning

Oct 10, 2008 | AT&T Blackberry Curve 8300 Smartphone

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