Question about Universal Remote Control Hampton Bay Universal Ceiling Fan/TV/DVD/Satellite Remote Control

6 Answers

Troubleshooting remote on Hampton Bay fan

I have a Hampton Fan with a remote. It stopped working a few months ago. I ordered a new one remote but this one includes the kit for the fan. I tried testing the remote with the default settings but I don't know how to check the fan's settings. I don't have the manual for this fan either. Its the metallic silver fan with the silver-looking blades. I don't recall the model number.

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  • Laguna63 Feb 02, 2009

    Rewording my original question:
    The remotes that I tried are:
    1. model: FAN-HD; handheld remote that originally came with fan.
    2. Fixed remote SKU#191-707, that goes into the wall.
    Both remotes's settings are set to 1=OFF, 2-4=ON
    If neither remote works with this fan, what should I check for in the fan itself? Nothing has been changed since the original installation. It just stopped working. thx

  • Laguna63 Feb 05, 2009

    I cannot find the model # for my Hampton Bay Fan! I thought it would be on the fan somewhere but I was wrong. Can I take a photo of it and send it to you?

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Try putting fresh batteries in the old remote. Then check your dip switch settings on the fan and on the remote to be sure they are set the same. Sometimes (after taking careful note on the original settings) toggle the dip switches off then back on will get it to work. Usually the fan dip switches are found on top of the fan (one must look pretty hard sometimes.) If you download the manual, it will show you where the dip switches are.

Posted on Feb 02, 2009

  • Bob
    Bob Feb 06, 2009

    A photo would help as we need the model # to tell you exactly how to disassemble the fan to access the receiver for troubleshooting or replacement. Unfortunately, experts are not permitted to reply via email. I'm not sure if there is a way to upload a photo to this site, however, you may be able to find it in the "products section". If not you may be able to upload a pic to a Usenet newsgroup that allows photo's to be uploaded, then tell us where it's at. Or possibly upload it to a personal pic site if you have one. Without the model #, we're kinda dead in the water as far as trying to help you. Maybe go to the store where you bought it and if you're lucky, they will still be selling it. Maybe search the web until you find it.



    Basically we need to determine if the fan works manually. If the receiver is removed (for troubleshooting purposes) the fan can be run manually. If the fans runs manually, then the next step is to replace the receiver (you should already have one when you bought the remote "kit"). We can tell exactly how to do these things step by step, but we need the model # to do so.

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1. Adjusting the dip switches:
Each fan/remote combination is set to work on a specific frequency, much like tuning in a specifc radio station. Some fans allow you to set this frequency by means of a set of small switches called "dip switches". There is one set located inside the remote, and the other set would be position on the fan, with the remote receiver electronics. This would be either on top of the motor, or inside the switch housing or ceiling canopy. These switches "tune" the remote and fan (received) to the same "station" and therefore must be set to the same setting. If a fan is not responding to the remote you can check to make sure that the switches are set to the same setting in both locations, and/or try a different setting. They are also useful if you have two remote fans, you will want to be sure each fan is set different so the remotes do not interfere. Lastly, if some other wireless device is interfering with the fan (causing it to turn on and off seemingly at random) such as a garage door opener or cordless phone, you can try a different setting on the dip switches.

Posted on Feb 02, 2009

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If the fan will work using the manual control on the fan itself, then it sounds like the receiver module at the fan has failed. Particularly since you've replaced on of the the remote, and assuming you've attempted to register the new control with the receiver.

There must be a number on the fan somewhere, but require getting a ladder to get up close to the fan. As a Ginko asked, we need this information to help you further.

Posted on Feb 02, 2009

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Well, there are at least ten models similar to your description, check the number written on the remote, you may also need to read and tell us the number written on fan service tag, so that we can provide proper support.

Posted on Feb 02, 2009

  • Ginko
    Ginko Feb 02, 2009

    Re "If neither remote works with this fan, what should I check for in the
    fan itself? Nothing has been changed since the original installation.
    It just stopped working. thx"


    Does the fan works?

    If the fan does not work at all , then it is not the remote, it is a defective fan.

    If the fan does work, and the replacement remote is not controlling the fan , then the new remote provided has the wrong IR codes.


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What was the model number of your fan. please provide us.
thanks

Posted on Feb 02, 2009

  • rockfixya
    rockfixya Feb 02, 2009

    download your manual from>>

     www.usersmanualsite.com

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