I have a generation 2 worldwide crib. ONe of the brown plastic pieces at the top broke (it is the thing you pull in to let the side of the crib down). the sticker on the crib says: Generation 2 worldwide 20-8154 MAR 02 GAV-010713
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GENERATION 2 IS OUT OF BUSINESS AND YOUR CRIB IS RECALLED.
Take it to Walmart for a full refund of the original retail price and buy a new one!
No receipt required. http://www.cpsc.gov/cpscpub/prerel/prhtml10/10134.html
"However, all Generation 2 Worldwide and "ChildESIGNS" drop side cribs are included in this recall, including those with other model numbers.
Hello there: Products America has the parts you need. Just give them a call at
800-205-9642 or 800-772-1041 Monday thru Friday from 8am to 6pm CST.
They will ask you a few questions about your crib and possibly need
some measurements so try to be with the crib if you can. I hope that this is very helpful for you best regards mike
I just purchased this crib from craiglist for my daughter and future grandson. We broke the plastic track assembly on the lower left front. I just now called the customer service number and they are sending me the complete assembly and when I told her it had one stripped out bolt, she is including a complete hardware package. Didn't cost me one penny! Now that is true customer service!!!!! This is for the 3 in 1 sleigh crib, Model No. DASE5009. The customer service number is 800-295-1980. Their hours are 8am - 5pm est M-F. Hope this helps!
Me too. I ahso need the plastic "hand release" on the right side. Manufacturer (Generation 2 Worldwide) is out of business and Products America does not have a similar part that will work on this crib. Help! This crib is useless worthless without it. Any Ideas?