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Motherboard, USB AND PS2 PORTS NO LONGER WORKING

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  • Peter Steiert
    Peter Steiert May 11, 2010

    Get into your motherboard's BIOS region. Has USB and PS/2 support been disabled?

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  • 8 Answers

If they have not been disabled unfortunately, this means you need a new motherboard....these parts are integrated and there's no way to replace them.

Posted on Feb 10, 2009

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Shut down the computer and disconnect the USB keyboard. Connect a PS/2 keyboard to the PS/2 connector port on the rear of the computer. Enter bios restart your computer you will see a certain to press to enter set up usually the Delete or the F2 key this will vary depending on you computer and bios. Wait for the main BIOS setup screen to appear. Press the right or left arrow keys to move the cursor to the "Advanced" or "Advanced Settings" menu option. Press the "Enter" key. Move the cursor to the "Integrated Peripherals" or "Peripheral Configuration" menu option. Press the "Enter" key. Press the down-arrow key to navigate to the "USB Controllers" option. Press the "+" or "-" key to change the menu option to "Enabled." Move the cursor to the "USB Legacy Support" or "USB Legacy Function" field. Press the "+" key repeatedly until the value option changes to "Enabled." Press the "F10" key to save changes to the BIOS settings and exit the setup utility. Wait until the computer begins to restart and then press the power button and hold it for approximately four or five seconds. The computer shuts down completely. Unplug the PS/2 keyboard from the computer and set it aside. Reconnect the USB keyboard restart the computer. As soon as you see the initial boot screen, tap the "Delete" key several times and wait for the BIOS setup screen to appear. If you are able to access the BIOS setup screen with the USB keyboard, USB support is active in the BIOS.

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I have seen this before, and the best answer I can offer you is some Motherboards are better than others when working with usb devices while no OS is in place. I actually tried using usb / to / ps/2 adapters and it still would not recognize the usb keyboard in a couple of instances. I had to get a ps2 keyboard for the installation of windows. After windows was installed I hooked up the usb keyboard and it worked fine. (just speaking from my own personal experience here)

Sorry I do not have a more technical answer for you but I'm almost 99.9 % sure this should work, providing there is no problem with the ps2 keyboard port on the Motherboard. I have never failed to install windows unless there was another hardware based issue of some kind, but never a problem with a known good ps2 keyboard.

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