Question about LaCie External USB 2.0 500GB 7200 RPM 500 GB Hard Drive

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Lacie Multimedia hard drive 500gb not powering up.

I can't switch the lacie on, every time i try the lights come on but go out straight away when the light in the center should stay on while reading the drive it doesn't.I suspect it may be a power surge that has caused the problem as it is the only device i have hooked up without a surge protector.If that is the case is their any courseof action i can take.Thanks

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YOU MAY OF SHORTED OUT THE CONTROLLER BOARD FOR THE DEVICE DRIVE, THEY MAKE REPLACEMENT BOARDS FOR YOU DRIVE YOU HAVE TO CONTACT THE VENDER OF THE DRIVE AND TELL THEM WHAT HAPPEN AND YOU NEED TO GET ANOTHER CONTROL BOARD SENT OUT UNLESS YOU BOUGHT AN EXTENTED WARRENTY THAN YOU ARE COVERED, IF YOU BOUGHT THREW A CREDIT CARD THAN SEE IF THE CC COMPANY DOES EXTENDED WARRENTYS ON COMPUTER EQUIPMENT IN PLACE, SOME CC COMPANYS DOUBLE THE WARRENT OF THE MFG.

ROD

Posted on Mar 13, 2009

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Lacie serial number 1214802236941cr


Try connecting the LaCie to another computer. If this still does not work then the LaCie is faulty.

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Is my LaCie External USB 2.0 500GB fried/dead???


You're not missing any step at all, because with SATA hard drive if its really working your computer should
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Contact Lacie support for a new power supply. I had the same problem, contacted Lacie support, they sent me a new power supply with power cord and all is well now.

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1 Answer

External hard drive


500Gb Lacie D2 Quadra with the same problem of flashing led and not mounting on the desktop (Mac G4 Mirror), traced to the power supply (57w) going down on power, both 12v and 5v supplies are available but the main power to run the drive drops to below an adequate output, hence the clicking and whirring evident from the drive with simultaneous flashing led.

Testing with another Lacie power supply (250Gb D2) this time a 34w unit got the drive up and running, however, and this is the reason for this post, this lower power PSU failed a week later whilst waiting for a warranty replacement from Lacie (5 weeks and still waiting for the new PSU from them. they have no stock)

Message for all Lacie D2 users, check the power supplies first, test with another Lacie PSU, do not run the drive on a lower rating (34w) PSU it will fry it and leave you with another failed power supply.

If you are in a tight spot use the temporary power supply to move your data to another drive and get the correct 57w power supply before running the drive again.

Don't do as I did assume any Lacie power supply will run any Lacie hard drive, they won't, fortunately I had a second back up, but am 2 drives down and no new PSU's available to buy anywhere.

Try and purchase another spare 57w power supply, something all D2 users should do for long term security, as these do not seem to be very reliable and getting warranty support from Lacie on these is currently impossible.

The lack of 57w power supplies from Lacie and its distributors across the world is surely a warning to be noted!!!!!!

Buyers beware!

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Ther is no problam remove from the system and re fit the drive this type of opration do rarley but dont do regulary only some times

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Drive won't mount and makes slow clicking sound


A power supply failure can cause this; I've just been through it myself. If you have access to another LaCie drive, try its power supply on the "failed" one and see if it works.

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1 Answer

LaCie drive does not come on


Maybe the usb chip in the hard drive enclosure that converts ide into usb failed. You could replace the enclosure (they sell enclosures at best buy) but it could be quite a hassle.

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