Question about Brother HL-2040 Laser Printer

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Paper light will not go off

I have filled the paper tray, but the paper light continues flashing

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  • michellesher Feb 10, 2009

    paper light will not go off.

  • kane_locke Feb 10, 2009

    I have cleared all possible jams; there is nothing inside the printer. However, the printer continues to insist it is jammed, and will not reset no matter what I do. The Paper light continues to flash.

  • Anonymous Feb 15, 2009

    not only will the light not go off, the printer won't work. i've uninstalled and reinstalled printer, turned the printer on and off several times, and the paper light is still on - while the tray is full.

  • gfgflower Feb 17, 2009

    I have sam problem - paper light won't go off - there is no paper jam - I have removed toner cartridge and paper tray over and over and still no luck. Any more suggestions?

  • Anonymous Feb 18, 2009

    Same problem here, if i open up the printer and fiddle around will that void the warrenty? I need a screwdriver.

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You may have a small jam or a piece of paper that is still inside the printer.  You may have to look for a smaller piece of paper.  I have had this happen to my laser printers before and it was because there was a plastic arm that is inside the printer that came loose during a paper jam and it wouldn't accept paper until I reattached the arm and then the printer would accept the paper.

Posted on Feb 03, 2009

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I saw this solution elsewhere on this site -
take out the toner cartridge; paper can jam under there and you can't see it.

Posted on Feb 15, 2009

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Yellow


If the paper light is flashing (not steady) please follow the steps bellow:

The Paper LED flashing can be caused by no paper in the manual feed slot, a paper jam, the front cover is open, the back cover is open, dust on the drum, a memory full error, a print overrun error or not having a drum installed.

Note: Be sure that a toner AND drum assembly is installed in the machinebefore continuing. A machine may exhibit a jam message if a drum or toner isn't installed or isn't installed properly. The drum is a separate part from the toner cartridge and the two parts fit together tomake the drum and toner assembly. The problem may also happen from using non-Brother supplies.

To clear the Paper LED flashing, follow the steps listed below:

Brother strongly recommends that customers use only genuine Brother drumunits and/or toner cartridges. Each Brother laser printer is designed to work at pre-set temperatures that are matched exactly to each of our individual toner formulations. Each individual component is designed to work with the other to ensure quality and reliability. Using non-Brother supplies may affect the hardware performance, print qualityand machine reliability. The Brother limited warranty does not apply to any problem that is caused by the use of third party drum units, toner cartridges or toner.
Warning: If you just used the machine some parts inside the machine are extremely hot.

1. If the paper source setting of the program you are printing from or the Brother printer driver is set to Manual feed, the Paper LED will flash prompting you to load a sheet of paper, an envelope, or a label inthe manual feed slot of the printer. It can also be caused if the document you are trying to print was created as a letter, mailing, or label.

2. Using both hands, slide the manual feed slot paper guides on the front of the printer to the width of the paper that you are going to use.

3. Using both hands, put one piece of paper in the manual feed slot until the front edge of the paper touches the paper feed roller. When you feel the printer pull in the paper, let go and the printer will print the document. If the Paper LED continues to flash and the printer does not pull in the paper, this issue was not caused by a manual feed command, continue with trouble shooting.

4. Open the front cover by pulling the tabs on the left and right side of the printer towards you.

5. Remove the drum/toner assembly by lifting it up slightly at the center and pulling it out to the front. Place the drum/toner assembly ona piece of disposable paper or cloth to avoid spilling and scattering the toner.

6. Clean the primary corona wire inside the drum unit by gently sliding the blue tab on the top from right to left and left to right several times. Return the blue tab and snap it into the home position. If you don't, printed pages may have a vertical stripe.

7. Remove the toner cartridge from the drum unit holding down the lock lever (purple tab) on the left side of the drum unit and lift the toner cartridge out.
*Handle the toner cartridge carefully. If toner scatters on your and or clothes, immediately wipe it off wash it with cold water.

8. If there is paper in the drum unit, gently remove it.

9. Examine the inside of the printer where the drum was installed. If there is paper inside the printer carefully remove it.

10. Reset the toner cartridge into the drum unit (be sure it clicks into place).

11. Reinstall the drum/toner assembly into the printer.

12. Close the front cover. If the Paper LED is still flashing, continue with trouble shooting.

13. Turn the Brother printer around with the back of the printer facing you.

14. If the back cover is open, close it securely. If the Paper LED is still flashing, continue with trouble shooting.

15. Open the back cover.

16. Open the black plastic inner chute by pressing on the release tab located on the right side of the chute.
Note: The inner chute has a diagram on it of a piece of paper being removed from the printer.

17. If there is paper inside the printer carefully remove it.
NOTE: If paper is wrapped around the orange roller do not try and removeit. The printer has a one year limited exchange warranty. If the printeris in warranty, call Brother Customer Service at 1-877-BROTHER (1-877-276-8437) for warranty options. If the printer is out of warranty, contact a Brother Authorized Service Center for repair by clicking on the link below:
http://www.brother-usa.com/service/default.aspx

18. Close the back cover. If the Paper LED is still flashing, continue with trouble shooting.
NOTE: The inner chute will close automatically when the back door is closed.

19. Pull the paper tray completely out of the printer.

20. If there is paper jammed in the paper tray or underneath the printer, gently remove it.

21. Reload the paper in the paper tray. The tray can hold up to 250 sheets of 20 lb paper. Do not over fill the tray. There is a maximum paper mark located on the top of the right and left paper guide. It looks like a V cut out in the plastic.

NOTE: If you are using special paper and the machine has problems feeding it from the paper tray, try loading the paper in the manual feed slot.

22. Put the paper tray firmly back into the printer. If the Paper LED isstill flashing, continue with trouble shooting.

23. To troubleshoot a Memory Full error, press the Go button on the printer to print the data remaining in the printer. Cancel the print jobif you want to delete the data remaining in the printer by pressing theGo button for about 4 seconds until all the LEDs light up. The Ready and Paper LEDs will flash as the job is being cancelled. If this does not clear the error, reduce the print resolution in the Brother printer driver or reduce the complexity of your document. If the Paper LED is still flashing, continue with trouble shooting.

24. To troubleshoot a Print Overrun error, set the page protection in the Brother printer driver to AUTO. Change the following settings in theprinter driver and try again. The best XXXXXXXXXXX XX these settings will vary depending on your document:
Graphics mode
TrueType mode
Use Printer TrueType Fonts


Read more: http://www.justanswer.com/questions/305l2-my-brother-printer-hl-2040s-paper-light-is-blinking-its#ixzz0orRwY5r6

May 24, 2010 | Brother HL 5250DN Laser Printer

1 Answer

Sharp AL-1631: Flashing H-4. Paper tray light is


H4 indicates that you have no power for your heater lamp. Either the thermostat or the lamp is open. For the thermostat, you can reset it if you know how to remove the fuser section and its cover so you can see the thermostat and reset from there. For the heater lamp, check its continuity using a tester.

Jul 21, 2009 | Sharp Office Equipment & Supplies

1 Answer

Printer Fault


this is sound like paper size proplem.it can be adjusted .but before you adjustment.check your paper tray guides.and look behide the tray for any paper .
power machine off and open the trays that indicate exclamation mark and than power the machine on
if that works than your tray are the problem.
hope that help

Jan 09, 2009 | Office Equipment & Supplies

1 Answer

Paper feeder


One of two things, There is a black plastic actuator that may have fallen off. It hangs down into the paper tray and is pushed up when the paper tray is pushed in. Remove the paper tray and see if you can locate the actuator.
The more likely problem is the sensor in the paper feeder, I don't believe that sensor is a spared item, I have always replaced the paper feeder to resolve that problem.

Nov 06, 2008 | Xerox WorkCentre M20i All-In-One Laser...

1 Answer

Flashing light


Here is what HP has on the subject of the triangle light flashing:
c00028322.gif 1 - Attention Light 2 - Ready Light 3 - Go Light Figure 2: Printer light key c00028323.gif 1 - Symbol for light off 2 - Symbol for light on 3 - Symbol for light blinking
c00028328.gif Door open, media out, no print cartridge, or media jam

The printer is in an error state that requires operator intervention or help. Check the following:
  • The print cartridge door is completely closed.
  • Media is loaded.
  • The print cartridge is correctly installed in the printer.
  • There is no media jam.

Figure 8: Paper jam c00028328.gif 13.JJ.NT JAM IN TRAY 1

13.JJ.NT JAM IN TRAY X

The Attention LED is blinking. Check paper loading then open and close top cover.

When there is a jam in tray 1, verify the paper is loaded correctly, open and close the top cover. Pressing GO is ignored.

When there is a jam in tray X, verify the paper is loaded correctly, open and close the top cover. Pressing GO is ignored. These are the error explanations for just the flashing triangle light, there are many more, but none for just the flashing triangle.

If the light pattern is different let me know (other lights on as well)
-Hope this helps.

May 28, 2008 | HP LaserJet 1012 Printer

2 Answers

Printer purchased 15/5/08 on trying to set up red light continues to flash so unable to print and proceed the screen only shows the language selected and fails to move on


Usually printers like to flash red under the following conditions:

1. Paper jam. So be absolutely sure there is no paper stuck in there, or that a piece of paper is not partially fed too far for the printer to pick it up as a new piece.

2. Out of paper, speaks for itself.

3. Wrong paper tray selected. i.e. you install the printer using default settings, but somehow, the printer is expecting to 'see' paper via an alternate input / tray. Check the printer settings to see if the paper tray matches the tray you are feeding paper too.
This one has caught me out many times.

Hope that helps.

May 16, 2008 | HP Office Equipment & Supplies

1 Answer

Printer Error


there is button or clip backside of the printer.......u just press it and open the tray..........it is also possible that u don't attch ur usb wire to the cpu u just check it .........may be it will be good........

Apr 19, 2008 | Canon PIXMA iP3000 InkJet Photo Printer

2 Answers

Brother HL-2040 Flashing Paper LED


Try send one paper manually, then it will pick up paper from the try automatically.

Feb 06, 2008 | Brother HL-2040 Laser Printer

2 Answers

Not printing


There is probably a paper jam in the tray feed path. The other situation is that the tray paper pick up roller has become hardened/polished, or the paper tray paper is greasy. First step, take the paper from the tray, and fan it out, so each sheet is separated from the next. try it with jut a dozen or so sheets, change the paper.

Thoroughly check the paper feed path.

If not working, then check/clean the rollers.

Jan 20, 2008 | Kyocera FS-720 Laser Printer

1 Answer

Error


1. Verify the following: * There is sufficient paper in the paper tray (at least ten sheets). * The paper tray is not overly full. * The paper stack is touching the back of the paper tray. 2. Slide the paper guides so they fit firmly against the edges of the paper. 3. Press the Resume button to continue printing. good luck :-)

Jan 11, 2006 | HP DeskJet 5652 InkJet Printer

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