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Win Mail Attachment Problem

After sending a email with an attachment I get a reply from the intended email reciever that they can not open the email/attachment because it is Win Mail, what is this and can I do anything to correct this?

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  • rj56636 Feb 03, 2009

    yes it is happening with any and all attachments I send. But only to selected email address's. I can think of 4-5 people that respond that they can't open my "Win Mail Attachment

  • Peter Conway May 11, 2010

    I think you need to get one of them to give you the exact message so I can investigate further, as I cannot see how it can be an error with winmail.

    Please post the exact error message

    the email program or software

    their email provider



    thanks HPC

  • Peter Conway May 11, 2010

    Please specify what you are attaching, word doc, picture etc. or is this happening for any attachment?

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  • 62 Answers

Try this with your email and then send an attachment.

  1. On the Tools menu, click Options, and then click Mail Format.
  2. In Compose in this message format, click to select Plain Text, and then click OK.

Posted on Feb 04, 2009

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"Did your problem get solved? I hope my suggestion helped. Let me know."

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