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Every fax i send has a dark black line going down the side of the page

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Open up the document feeder and clean the scanner glass

Posted on Feb 03, 2009

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Faxing problems


Check the scanner glass for ink or lint residue. This is what normally causes lines on faxed and scanned documents and pictures. Here is a link to explains it and shows where to check for the residue.

http://www.ccl-la.com/blog/index.php/lines-on-scanned-or-copies-pages/

Jul 27, 2012 | Lexmark X6675 All-In-One InkJet Printer

1 Answer

How to fax?


This section describes dialing and sending faxes directly using the Numeric buttons.

note:
  • A PBX (Private Branch Exchange) is an on-site telephone switchboard. If your machine is connected through a PBX or other telephone switching systems, you have to dial the outside line access number first, and then the number of the party you are calling.
Sending a Fax with the Numeric Buttons .

Click here for other useful sending methods.


1. Preparing for sending a fax.(1) Make sure that the power is turned on.

(2) Load a document on the Platen Glass or in the ADF.

important:
  • When sending a double-sided document, set the document on the Platen Glass. You cannot scan double-sided documents from the ADF.







(3) Press the FAX button.
The fax standby screen will appear.
g0043276.png
(4) Adjust the density (scan contrast) or image quality (fax resolution) as necessary.
See "Adjusting the Sending Quality"

2. Sending the fax.
  • When the document was loaded on the Platen Glass:
(1) Use the Numeric buttons to dial the recipient's number.
g0043278.png
(2) Press the Color button for color sending, or the Black button for black & white sending.
important:
  • Color sending requires that the recipient's fax machine supports color faxing.
(3) Press the OK button.
The machine starts sending the fax.
note: When loading two or more documents

  • Load the next page, and press the same button as you pressed in (2) of step 2. Repeat the same procedure to scan all pages of the document, and press the OK button.
  • When you have sent the first page with the Black button, the following pages will be sent in black and white.

When the document was loaded in the ADF:

(1) Use the Numeric buttons to dial the recipient's number.
(2) Press the Color button for color sending, or the Black button for black & white sending.
The machine scans the document automatically and starts sending the fax.
important:
  • Color sending requires that the recipient's fax machine supports color faxing.
note:
  • To cancel sending a fax, press the Stop button, and follow the instructions on the LCD.

  • If documents remain in the ADF after pressing the Stop button during scanning, "Close the feeder cover [OK]Eject the document" will appear on the LCD. Press the OK button so that the remaining document is automatically fed out.

Automatic redialing
  • When sending a fax and the recipient's line is busy, the machine will redial the number after a specified interval. Auto redial is enabled by default. Auto redial can be enabled or disabled by selecting ON or OFF. Select ON to specify the number of redialing in Redial times and redialing interval in Redial interval.

Redialing the Number Dialed with the Numeric Buttons

1.Prepare for sending a fax.
(1) Make sure that the power is turned on.
(2) Load a document on the Platen Glass or in the ADF.
(3) Press the FAX button.
The fax standby screen will appear.
(4) Adjust the image density (scan contrast) or quality (fax resolution) as necessary.
See "Adjusting the Sending Quality"
2. Select the telephone number recently dialed.
(1) Press the Redial/Pause button.
Most recently dialed fax number using the Numeric buttons will appear.
(2) Use the g0016984.png (-) or g0008875.png (+) button to select the number to redial.
g0043279.png
(3) Press the OK button.
The selected number will appear in the fax standby screen.
3. Send the fax.
Press the Color button for color sending, or the Black button for black & white sending.
important:
  • Color sending requires that the recipient's fax machine supports color faxing.


Jun 03, 2011 | Canon PIXMA MX340 Wireless Office...

1 Answer

Need instructions on how to send fax, it seem as though we are not following the correct steps


Solution: Sending faxes on an MX310

Sending Faxes

The operation flow of sending faxes is as follows.

  1. Load the original on the platen glass or on the Automatic Document Feeder (ADF).

    Platen Glass

    1. Lift the document cover (1).
    2. Place the original in landscape orientation and align the upper corner of it with the alignment mark (2) as shown in the figure below.

      t_00712.jpg
    3. Gently close the document cover.
ADF
  1. Remove any documents from the Platen Glass.
  2. Open the Document Tray.

    t_00913.jpg
  3. Load the document in the ADF.
    Load the document with the side you want to copy, scan, or fax facing up in the ADF.

    t_01014.jpg
  4. Adjust the Document Guides to match the document width.

    t_01115.jpg

  1. Press the button.

  2. Adjust fax settings as necessary.

  3. Start faxing.

    1. Dial the recipient's number using the numeric buttons or coded speed dialing.

    2. Press the button for color sending, or the button for black & white sending.

      Note: Color sending is available only when the recipient's fax machine supports color faxing.

    3. If the document was loaded on the Platen Glass, the following message will appear. Load the next page on the Platen Glass.

      ug_faxing93.jpg

    4. If you have only one page of document to scan, go to step 5.

    5. Press the same button as you pressed in step 4b.

    6. Repeat steps 4c through 4e until all pages of the document have been scanned in and then go to step 5.

  4. Press the button.

  5. To cancel sending a fax, press the button. To cancel sending a fax while it is being sent, press the button, then follow the instructions on the LCD.


Adjusting the Scan Contrast or the Image Quality (Fax Resolution)
Adjusting the Scan Contrast

Contrast is the degree of difference between light and dark. Increasing the scan contrast setting further blackens dark areas and whitens bright areas, whereas decreasing the contrast setting reduces the difference between bright and dark areas. You can adjust the contrast among three contrast levels.

  1. Press the button.

  2. Press the button.

  3. Press the (left) or (right) button to select the contrast.

    ug_faxing87.jpg

  4. Pressing the l_mark.jpg (left) button decreases the contrast, and pressing the r_mark.jpg (right) button increases the contrast.

  5. Press the button.

Adjusting the Image Quality (Fax Resolution)

You can adjust the image quality (fax resolution) of the document you send. The higher you set the image quality setting, the better the output quality will be at the other end, but the longer it will take for the transmission. Adjust the image quality according to the type of document you are sending.

  1. Press the button.

  2. Press the button two times.

  3. Press the l_mark.jpg (left) or r_mark.jpg (right) button to select the resolution.

    ug_faxing92.jpg

STANDARD:

Suitable for text-only documents.

FINE:

Suitable for fine-print documents.

PHOTO:

Suitable for photographs.


  1. Press the button.


Return to Start Faxing

Back to the Top of the document


Dialing the Coded Speed Dial

  1. Press the button.

  2. Press the numeric buttons to enter the two-digit code (00 - 19) assigned to the number you want to dial.

  3. Press the button for color sending, or the button for black & white sending.


    Note:
    *
    Color sending is available only when the recipient's fax machine supports color faxing.
    * To cancel sending a fax, press the Stop/Reset button. To cancel sending a fax while it is being sent, press the Stop/Reset button, then follow the instructions on the LCD.

Feb 04, 2011 | Canon PIXMA MX310 All-In-One Printer

1 Answer

The receiver of my FAXes says that there is a black line down the middle of each page. The FAX is a good copy-clear, etc.... but this line has to go. What can I do? Thanks, Donna


The receiver of my FAXes says that there is a black line down the middle of each page. The FAX is a good copy-clear, etc.... but this line has to go. What can I do? Thanks, Donna
Dear Donna,
When a document is scanned from the top portion of the printer, it will loop around and output from underneath. The scanning glass on the far left side will have some debris on it. Lift the the lid exposing the glass portion, inspect for "stuff" on the glass, perhaps pen or white out. You can use a mild soap and lightly dampened cloth to remove any debris.
Good Luck,
Pre

Jan 14, 2011 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer

Why are all my incoming faxes all black pages?? Is it my fax or the senders? Very hard on the ink cartridge


hard to determine the problem without any make/model of your fax machine. However I would begin by looking at the fax contrast and darkness settings, they are likely cranked to the dark side. If you cannot find these settings or this doesnt help. post your make/model information. I don't believe this should affect sending faxes, its likely just a print / contrast setting for received faxes.

Aug 29, 2010 | Printers & Copiers

1 Answer

Copying very dark lines down page.


hi just clean complet scanner mirrors and charge and transfer crona wires if solved ok if not solve just replace the drumcleaning blade.
thanks

May 14, 2010 | Toshiba 1370 Black and White Copier

1 Answer

Blank line down left side of outgoing fax or feeder copy


The most common cause of blank (void) lines on a scanned document is from whiteout on the glass where the page is scanned when using the document feeder.
If there is a clear mylar sheet on the bottom of the document feeder, the whiteout may be there instead.

If there was dirt or a dark smudge on the glass (or mylar), it would show up as a black line, but whiteout is white, and shows up as a void (blank) line.

Mar 11, 2010 | HP Officejet Pro L7680 All-In-One Printer

1 Answer

I wanna send a fax


Hi there,
Sending Faxes.
* Flow of Sending Faxes.
The operation flow of sending faxes is as follows.
Step 1:
Load the original to send on the Platen Glass or the ADF.
Step 2 :
Adjust the fax quality and scan contrast.
Step 3 :
Dial the receipent' s number.
Step 4 :
Send Faxes
- Using the Platen Glass
1) Press the Color or Black button.
If you have two or more pages of the original, load the next page on the Platen Glass and press the Color or Black button
2) After scanning all the pages of the original, press the OK button to send the fax.
- Using ADF
1) Press the Color or Black button.
The fax is sent automatically.

* Before sending Faxes
- Adjusting the Scan Contrast or the Image Quality (Fax Resolution)
** Adjusting the Scan Contrast
Contrast is the degree of difference between light and dark. Increasing the scan contrast setting further blackens dark areas and whitens bright areas, whereas decreasing the contrast setting reduces the difference between bright and dark areas. You can adjust the contrast among the 3 contrast levels.
1) Press the FAX button, then press the FAX Quality button.
2) Press right or left arrow ot select the contrast.
Pressing the left arrow button decreases the contrast, and pressing the right arrow button increases the contrast.
3) Press the OK button.

** Adjusting the Image Quality (Fax Resolution)
You can adjust the image quality (fax resolution) of the document you send. The higher you set the image quality setting, the better the output quality will be at the other end, but the longer it will take for the transmission. Adjust the image quality according to the type of document you are sending.
1) PRess the FAX button, then press the FAX Quality button two times.
2) Press the right and left arrow keys to select the resolution.
FAX RESOLUTION - STANDARD
Standard : Suitable for text-only documents.
FINE : Suitable for fine-print documents.
PHOTO : Suitable for photographs.
3) Press the OK button.

*Sending Faxes - There are 4 methods for sending functions
a) Memory sending
b) Manual sending
c) Dialing the coded speed dial
d) Redial

a) Memory sending
1) Prepare for faxing
a) Turn on the machine,
b) Load the original on the Platen Glass or the ADF.
Note : You cannot scan double-sided documents from the ADF.
c) Press the FAX bitton.
d) Adjust fax settings as necessary.
2) Start faxing.
a) Dial the receipient's number using the Numeric buttons or coded speed dialing.
b) Press the Color button for color sending, or the Black button for black and white sending. I
c) When the following message is displayed, lad the next page on the PLaten Glass.
Scan Next -> Start
Transmit-> OK
If only one document go to step f).
d) Press the same button as you pressed in step b).
e) Repeat step c) and d) to scan in all pages of the document.
f) Press the OK button.

Manual Sending
1) Connect a telephone to the machine.
2) Prepare for faxing.
a) Turn on the machine.
b) Load the original in the ADF,
c) Press the FAX button.
d) Adjust the fax settings as necessary.
3) Lift the handset of the telephone connected to the machine.
4) Dial the receipient's number on the telephone.
5) Talk through the handset to the recipient.
If you hear a high-pitched signal instead of the recipient's voice, go to step g),
6) Ask the recipient to set recipient's fax machine to receive faxes.
7) When you hear a high-pitched signal, press the Color button for sending color sending, or the Black button for black & white sending. Then hang up the handset.

Dialling The Coded Speed Dial
1) Prepare for faxing.
2) Press the Coded Dial button.
3) Press the Numeric buttons to enter the two-digit code (00-19) assigned to the number you want to dial.
4) Press the Color button for color sending, or the Black button for black & white sending.

Hope this helps. Please rate my response.
Thanks
Have a good day.





Nov 27, 2009 | Canon PIXMA MX310 All-In-One Printer

1 Answer

FAX machine prints a dark band down one side of the paper


Your thermal head is defective. No replacement parts available.

Nov 16, 2009 | Printers & Copiers

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