I have a Hoover Steamvac F5915-900 that I purchased in Dec 08. It has worked very well until I lost suction when I was using it yesterday. After going through all the suggestions in the manual I noticed that the gasket between the recovery tank and the unit had come off . I replaced the gasket and suction returned. Now everytime I remove the recovery tank to empty it, the gasket comes off. It's really a pain. Is there a solution to this problem? I shampoo weekly and get really frustrated fighting this problem. Help me please!
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Re: Lost suction, gasket problem
This is a great basic steam cleaner. I have not heard of repeated problems of this type. The gasket is called a standpipe gasket. I would try to use a non-permanent sealant such as RTV silicone to adhear the gasket, eventually if this needed service you will want the gasket to be able to be removed.
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Check to make sure the round gasket seal, under the hood, is in place. It is a rubber seal that sits on the plastic pipe, under the corner of the recovery tank, when the tank is placed in to the foot. It seals the vacuum from the motor, to the tank.
Assure the ring gasket is in place under the hood.A round rubber gasket must be in place on the round tube under the hood where the recovery tank sits to connect the vacuum from the motor to the round tube on the bottom of the tank.
The Brushes not spinning is most likely is caused by seized bearings in the turbine, requiring shop service (easy fix). The suction issue can be caused by the standpipe seal missing or lower recovery tank not on properly, on some models missing front panel. I would need more exact model info to assist further.
http://geeksquad.fixya.com/ThreadView.aspx?prdid=41079&thid=729141 Problem sucking up water Pos Problem sucking up water Ted by raybrower on Jul 01, 2008 Have a Hoover SteamVac with 5 brushes and it will not suck up any water and I have cleaned all the brushes but it still wont pick up any water Hello, I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure. Part of the problem is with your holding tank, there is a rubber gasket that seals the unit to pup the water and if that gasket is cracked or missing it will not pup. Also there could be something wrong with the suction motor or the Hoover SteamVac may be clogged and will not pup the water, if there is a way to say back track the suction then follow the suction back to the suction motor and if you see a clog – remove it. Otherwise you may have a bad suction motor and it would need replacing as a last resort. If the Hoover SteamVac is less than one year factory warranty it would be covered under the Hoover factory warranty and then feel free to contact the local Hoover Factory Authorized Dealer in your area, so call the cust serv @ Hoover and they can direct you to a dealer that would cover this under warranty. So, please feel free to contact your local vacuum cleaner dealer in your area or in the yellow pages, or contact the factory phone number or website to further assist you with your questions. http://www.hoover.com Telephone Contact our Customer Service Department at 1.330.499.9499 Monday through Friday 8 a.m. - 7 p.m. EST Thanks, Don the Vac Man Go Ahead. Use Us.
Usually when there is no suction, one cause is the lid to the recovery tank is not on all of the way in the back. Also if you have that foam filter on the underneath side of the recovery tank lid, it needs to have a 1/4 in or so gap from the top of the filter to the top of the lid. Some models also have a duct that sits in front of the recovery tank, and if it isn't there, you have no suction.