Question about Philips GOGEAR SA6045 MP3 Player

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Insignia mp3 player ns-dv4g File System Fail

My daughter was listening to this mp3 player and then all of sudden it gave her an error :NAND File system Fail Format File System!

But how to you do this??? I tried the reset button - but the unit just wont turn on. When you plug into PC - you receive this error and that's all.

Please help anyone,,,,,,
i had mine plugged into my laptop charging it as usual and then when i looked at it it said some kind of error then all files were deleted and no it wont turn on and computer cant find it now and it does not make any sense i the some problem

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  • dianasena Feb 05, 2009

    File system error how do we fix it or get our $ back?

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I agree with Norwood that the flash memory has likely gone bad. However, you may want to attempt the Philips repair utility for giving up on the device.

The repair utility is part of the Philips Songbird software. If you do not have Songbird, download it for Windows or Mac here:http://www.usa.philips.com/c/mp3-media-player/22126/cat/en/#/difference/philipssongbird.

Once you have Songbird installed, launch it and select "Repair my Philips device" in the Tools menu. Select your device and follow the instructions specific to your device. For example, instructions for the GoGear Vibe are to disconnect the device, power it down completely, and hold the volume-up key during and after USB connection until the message window disappears.

If the repair utility endlessly indicates it is checking for updates, you are likely using an out-of-date version of Songbird - probably the one that came with your GoGear. If this describes your situation, launch Songbird and select "Check for updates" in the Help menu. This will at least get you upgraded to version 1.9 (currently), even though the latest version is 1.11 (currently).

Instructions that came with some older versions for connecting GoGear in repair mode were incomplete. They left out a crucial step of turning off the GoGear and waiting for it to power down completely before reconnecting in repair mode. Newer versions of Songbird include the ability to reformat the device, reset the device, and to get progress updates during synchronization.

If you've found this information helpful, please indicate as such.

Posted on Apr 04, 2013

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NAND is a type of Flash Memory, most likely the internal memory. If it has failed then the mp3 player is dead. If the device is still on warranty, then you may be able to get the retailer to replace it.
Flash Memory is not 100% reliable. Like all storage mediums, it will wear out or deteriorate over time. But it will mean that you have lost everything on it. You have my deepest apologies, but this does happen, if infrequently.

Posted on Feb 03, 2009

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1 Answer

I lost the manual for my daughters insignia ns-dv4g. She got an IPOD and gave this to me. I dont know how to download music to it. Can you help?


Hi stormylady38,

Please click the link below, which will take you to the Insignia page where you can download your manual (as well as drivers, if you ever need those). Your Mp3 player should be the lower of the two pictured.

http://insigniaproducts.com/productSearch.html?query=ns-dv4g&mode=manuals

Thanks for using FixYa!

Mar 01, 2010 | Insignia Audio Players & Recorders

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I was given a used ns-dv2g insignia mp3 and cleared the downloaded material to start anew. Afterwards, the screen says "nand file system fail format file system!! I've tried the solutions posted, but to no...


You may reset the unit by inserting a pointed object, such as a paper clip, into the reset port on the bottom of the unit. A copy of the owner's manual will help identify the location of the port. I hope this helps.

Aug 21, 2009 | Insignia NS-DV2G MP3 Player

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My computer can't find my insignia ns-dv4g mp3 player. I plug in the usb cord and the computer plays the 3-ding error sound. My mp3 finds my pc and starts to charge. My friend has the same mp3 and my...


First plug in the Insignia NS-DV4G. Go to device manager. Something should say unknow device either under usb devices at the bottom or portable devices. Right click it and click update driver. click browse my computer. click let me choose from device drivers on my computer. uncheck show compatible software. scroll down to compatible usb storage device in the left column. double click usb mass storage device. then click yes. it should say it cant start. click close. then right click the usb mass storage device and disable. double click and click enable. disable and enable again. open computer. you should not see it. close it and wait for auto play.

Jul 29, 2009 | Insignia NS-DV2G MP3 Player

1 Answer

Frozen and memory messed up


try resetting it
if that fails try taking the battery out for a few seconds to clear the error out

still no luck consider it dead and buy new one

Aug 03, 2008 | Insignia NS-DV2G MP3 Player

3 Answers

NS-xV24 Insigna Pilot


1) Hold the power button (slider) in the on position for about 15-20 seconds to force the player to turn off, if it's already on.

2) Hold the menu button down and simultaneously hold the power button (slider) to the on position.

3) Do not let go when the device turns on. You will then get a screen message in black and white that reads (with a typo):

WARRING !!!

NAND FLASH MEMORY INITIALIZE......

"WARRING !!!" will appear in red (and probably should read "WARNING". You will have the options of "No" and "Yes".

4) Choose "Yes" to re-format your device.

Jun 24, 2008 | Insignia Pilot MP3 Player

1 Answer

Frozen


It sounds like you are having a firmware issue.

Easiest solution is to connect the NS-DV2G to your computer and place the firmware file on it. When you disconnect, the firmware will install. You'll loose all your settings and probably all your songs, but it should correct your player.

This is for the NS-DV2G:
http://www.insignia-products.com/t-New%20Video%20Player%20Firmware.aspx

Good luck!

This is for the NS-DV2GC:
http://www.insignia-products.com/t-New%20Video%20Player%20Firmware.aspx

May 21, 2008 | Insignia NS-DV2G MP3 Player

1 Answer

Insignia NS-DV4G MP3 Player


I have a similar problem. It seems the only way to do this is use the Best Buy supplied program. Is anyone willing to release the playlist format so a converter can be created?

Feb 28, 2008 | Audio Players & Recorders

1 Answer

INSIGNIA NS-DV4G... BUILDS LIB AND THEN SHUTS OFF!!!


try putting the insignia on hold before you plug it in...i had the same problem and i found that this helped

Sep 13, 2007 | Insignia NS-DV2G MP3 Player

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