Question about HTC Touch HD Smartphone

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HTC touch HD is completley frozen

I was looking onto the google map and all over sudden it is hanged! I tried to restart by pressing the power button. It did turn on; I can see the start menu but nothing on the screen. Screen is totally black. Also it doesn’t respond to anything. I pressed all buttons including home and phone button but doesn’t work. Then I opened the battery and pressed the red “restart” button. Again it turned on but nothing on the home screen. Its completely frozen. Nothing comes up on the screen. Doesnt connect through Active Sync but able to see the memory card content on removal disc. I am thinking to reinstall the software (re-imaging) on the phone. Please help.

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  • 2 more comments 
  • Anonymous Mar 17, 2014

    my phone is froze its an htc one vs and the power button doesn't work!! help!! i cant remove the battery i don't know how to turn it off an on again..

  • Anonymous Mar 24, 2014

    I wanted to reset my phone completely by pressing the volume (down) and the screen button, instead of showing me the reset menu, it's show me to write down my decrypt storage password, very confusing when I have a prepaid SIM card that I haven't been able to add more money into it. Please help me get my password

  • Anonymous Mar 29, 2014

    i turned my phone on and now the maps app is permanently on the home screen and I cant remove it

  • Anonymous Mar 31, 2014

    Screen lights up, but whenI swipe,it will not start up. Also,it will not shut off totally. It just blinks off after 30 seconds. If I hold the off/on switch, options will come up to power off, restart, but screen will to respond.

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If you have all your items saved to your computer with Active Sync, then do a master reset:
HTC Touch hard reset 14 January 2008

  • Power on.
  • Press and hold buttons marked 1.
  • Press and release 2 with stylus.
  • Release buttons marked 1 when menu comes up.
  • Press directly down on center dpad, marked 3.
You can also get tips & tricks from www.htcwiki.com
It has the latest and great updates, software, even known issues if you ever come across this. HTC does recommend that you do a master/hard reset once a quarter to keep it moving smoothly. Also, ensure you don't have a lot of open running programs. Perhaps once a day, clean the cashe and history. Do a soft reset (aka battery pull) once or twice a week. All depends on how hard you play with this lovely PDA device!

Posted on Feb 10, 2009

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Do a Soft or Hard Reset .
philmik.jpg
HTC Touch Hard Reset

Power on.
Press and hold buttons marked 1.
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2. Continue pressing the VOLUME UP and VOLUME DOWN buttons until you see this message on the screen:
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Mar 13, 2010 | HTC Touch HD Smartphone

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I have HTC Touch HD and suddenly Touchflo will not load...pls help


have you tried resetting? using the red button behind your battery cover, if it still doesn't work you can do a full reset which will return everything to factory settings... but it won't touch anything on your memory card.

i can't remember how to do it off the top of my head but you can google 'hard reset HTC Touch HD' and it should pop up.

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Just o do a soft reset and it will be all fine again. (red button under the battery case) good luck

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If you done, all what is possible. Now try do next:
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HTC Touch HD restart problem


Check the battery connection, if the battery is loose/moves around when you touch it with your finger, try putting a piece of paper on top, or the side, or which ever way it moves. So the battery will still touch the battery contacts. If this isn't the case, try doing a hard reset. Go to start>settings>system>clear storage. (It's like this in my htc diamond, not sure about the touch HD, but should be same) which will erase all data/contacts. Make sure you sync your contacts to your pc to save them!

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