Question about Xerox WorkCentre M-24 Color Copier

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Streaks in prints

Re: Work centre 24
there is a 1/8'' streak aprox 3.75 inches apart on the whole print. The yellow drum was replaced after a yellow streak appeared in all prints. After the drum was replaced it appears that the printer is printing all colors in these streak except yellow.
Second problem: After several prints a slight cyan streak appears and gets worse with each print. These cyan streaks and at a 90 degree angle to the 1/8'' streaks in the first problem. The cyan streaks are aprox 1/2'' wide.
Please help if you can. I don't want to tear into this thing without knowing a little about what I'm looking for.

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What I would do is remove all cartridges, wipe the belt w/clean cloth use an air can to clean the machine, check the drum on each cartridge see if there is something, it could be there was a change in Voltage and it burnt the drums. change 1 more toner cartridge to see if that color goes away, if it does then you will know if the drums are the problems.
I've had a problem w gen toners doing the exact same thing, so I had to OEM and it went away. Good luck>

Posted on Feb 02, 2009

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