Question about Xerox WorkCentre M-24 Color Copier

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Yellow not printing - but only in streaks

Re: Work centre 24
there is a 1/8'' streak aprox 3.75 inches apart on the whole print. The yellow drum was replaced after a yellow streak appeared in all prints. After the drum was replaced it appears that the printer is printing all colors in these streak except yellow.
Second problem: After several prints a slight cyan streak appears and gets worse with each print. These cyan streaks and at a 90 degree angle to the 1/8'' streaks in the first problem. The cyan streaks are aprox 1/2'' wide.
Please help if you can. I don't want to tear into this thing without knowing a little about what I'm looking for.

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  • Anonymous Feb 02, 2009

    It is solid yellow with what appears to be a thin (I'll call it clear) line in it. I'm not sure exactly what I'm looking for.
    There is a lot of loose toner (all colors)In the machine. I should have mentioned that we purchased the machine used and it was shipped from Ca. to Fl. The seller did send a print with the machine that he said was printed just prior to shipping. The print he sent was perfect.


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  • Master
  • 2,072 Answers

Your yellow problem sounds like a bad yellow developer housing. Take the drum out and look at the developer housing, You will need a flash light to do so. See if the roller is solid yellow. Even if it is there may not be any developer left in the housing.
The Cyan sounds like the drum since it gets worse as it prints.
That can also be caused by the transfer belt cleaner. But that normally is the opposite. It has a rainbow sort of streak and it gets better as the machine runs.

Posted on Feb 02, 2009

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checkitright
  • 1362 Answers

SOURCE: streaks in prints

What I would do is remove all cartridges, wipe the belt w/clean cloth use an air can to clean the machine, check the drum on each cartridge see if there is something, it could be there was a change in Voltage and it burnt the drums. change 1 more toner cartridge to see if that color goes away, if it does then you will know if the drums are the problems.
I've had a problem w gen toners doing the exact same thing, so I had to OEM and it went away. Good luck>

Posted on Feb 02, 2009

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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