Question about HP DesignJet 500ps InkJet Printer

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Replaced 3 ink cartridges and same message is appearing

For some reason it told me to replace 3 cartridges so I did and then the same message is reappearing on the screen. Do you think there may be a system proble?

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  • jmcfitzberg Feb 03, 2009

    Not sure what you mean by clean the contacts in the carraige (is this where the in cartridges reside) if so I tried this as well as cleaning the contacts on each of the ink cartridges but to no avail the message came back when I fired up the machine again.

    Any other suggestions.

    thanks joe



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Use the eraser end of a pencil and gently clean the contacts in the carriage and then clean the contacts of the ink cartridges.

Posted on Feb 03, 2009


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Could you try the following procedure below please to clear the error, thanks.
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Please all I ask is call back and just gave a vote, it will gave me some satisfaction to know am helping some one, so I will keep on helping.
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