Question about Aastra Telecom Powertouch/Vista 390 Corded Phone
As Bell no longer offers a way to get rid of this incredibly annoying advertising, there must be a way to deal with this problem.
None of the phone numbers I have to delete this annoying problem work anymore. Is there another solution out there?
Posted on Apr 26, 2009
This is from the Aastra website (a pdf file). Although the "soft keys" don't work after getting rid of the iSelect Ads, you CAN manually program the soft keys to your specs:
Procedure to Clear Bell iSelect Advertisements From Your Aastra 390 Screen Phone
As of December 31, 2008, Bell discontinued all support for their iSelect Services. As a result of this cancelation,
many customers are left with the advertisements for services that are no longer offered. We understand this can
be a great frustration for our customers, so we are offering a way to PERMANATELY remove these
advertisements from your Aastra 390 Screen Phone.
WARNING: This procedure will default your phone back to factory settings. As a result, any information you have
saved in your callers list and/or directory will be lost. Please review your callers list and directory before
implementing this procedure and make note of all the names and numbers. These will have to be manually added
after the telephone has been reset. This procedure works by permanently disabling the idle screen programming
on the 390 so the only thing that will appear is Time and Date and incoming Caller ID information. Your softkey
programming will also revert to factory defaults. After this procedure, you can continue reading the instructions for:
Programming Your Softkeys:
1) To begin, press the Options button on your telephone.
2) Press the Down Arrow until you get to Option 5. Area Code and then press the Show softkey.
3) Press the Down Arrow until your cursor is on position 3.
4) Press the Change softkey.
5) Enter 0099 as the Area Code and press Done two times to return to the Options List.
6) Now go to Option 2. Time/Date and press the Show softkey.
7) Set the Date and Time to Jan 01 12:00 A.M. Use the Month softkey to scroll through the months until you get
to January. Use the Day softkey to scroll through the days until it says 01. Use the Hour softkey to scroll through
the hours until you get to 12 (A.M.). The TensMin softkey will scroll through the minutes in increments of tens and
the Minutes softkey will scroll through minutes individually. Your minutes will need to be 00. Once you have the
date and time set to Jan 01 12:00 A.M. Press the Done softkey.
IMPORTANT: For the rest of this procedure, your time and date must stay at Jan 01 12:00 A.M. If you take too
long and the time changes to Jan 01 12:01 A.M, you will need to go back to Step 7 to reset the time and date.
8) Press Goodbye to return to idle screen and verify the Date is set to Jan 01 12:00 A.M.
9) Press the following key sequence in this order: Options, Mute, 0 (zero)
Your telephone will reset and the Bell Advertisements will be permanently erased.
Posted on Apr 12, 2016
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click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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