- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
you could have one of several problems here.
i,d suggest printing several test pages, and observe whether the red comes through after this.
if this does,nt work remove the cartridge, and replace ensuring the cartridge goes in with a firm click.
finally if you have the original software installed for the printer, try a head cleaning operation.
press 'Control' + 'P' on a page (as tho you want to print)
there you'll find various options to clean heads etc, that should do it. tho it does deplete your inks considerably each attempt. & you'll probably find it needs more than one clean.Good luck!