Question about Microsoft Xbox 360 Console

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Xbox 360 Scratched my disks

There are rings all around the disk and now unplayable I need to know how to fix? Please help me

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This happens when the 360 is moved while the game disk or dvd's are spinning. the mould on the drive tray is the fault and microsoft have released a new type of design to stop this happening in the newer 360's. the only way to stop this happening is to make sure your 360 does not move while its on, make sure that you wait until at least 30 seconds before you move it or this will happen again.

If you contact Microsoft they *may* replace the tray for you but it is unlikely. they may also swap the game disc because after all its a design fault on their part so you can ring them to see if they will help you. the number you will find at www.xbox.com

my brother put some masking tape over the hard plastic mould on his tray which seemed to stop the scratches so you could try that. instead of hitting the hard plastic they will spin on the softer masking tape.

im guessing that its a samsung drive too as these are the worst for this type of problem.

another way to stop this is swap your drive with another. you would need to get the key from your old drive and flash it onto your new one for it to work properly. the new benq drives do not scratch the discs as far as im aware and they are very good drives that seem to play everything you put in them.

i hope this helps in some way

www.fixmyconsole.co.uk

Posted on Feb 02, 2009

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