Question about Microsoft Windows XP Professional for PC

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I can not remove viruses from my hard drive ...

I have viruses named " System Volume Information and Thumbs.db and Recycler " . I have tried to remove it by scanning from latest anti virus software but no one is working though i update regularly...

Please suggest me a perfect Anti Virus which can remove all kind of viruses and can be updated regularly

Thanks Your Truly
Paul Auckland

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  • Paul888in Feb 02, 2009

    Please Suggest me a good anti virus

  • john Jul 18, 2013

    you should probably not own a computer because you are a helpless idiot. but since you do, find the most expensive anti-virus program and buy it. they are expecting you

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1 Answer

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  • Microsoft Master
  • 1,314 Answers

"System Volume Information" is not a virus; it is a folder where your system restore points go.
"Thumbs.db" is not a virus but a program windows uses to create thumbnail images.
"Recycler" is not a virus but the location of the recycle bin.

The reason these items are "ghosted" are because they are hidden files; removing these files/folders can have adverse affects on your computer and if you did succeed in removing them, windows will just recreate them because they are not virus related.

If your current antivirus is up to date and running okay, then you don't need to switch. It sounds like you do not have any virii.

Oh and one more thing, please take a moment to give this solution a rating of fixya. Thanks!

Posted on Feb 02, 2009

  • Kevin Shafer
    Kevin Shafer Feb 03, 2009

    I personally like Avast! antivirus. It's free and it doesn't use very many system resources at all.

    Download here.


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Posted on Jan 02, 2017

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Hi, As soon as i try to open any file on the hard disk, I get this message (in spanish) : "Windows can't find the file Recycler/b845cf76.exe. Be sure name is correctly written and try...


You computer is/was infected by a virus. What you first need to do is make sure any virus software you are running is up-to-date and run a full system scan. make sure any viruses it finds are dealt with. you then need to go to Start - Programs - Control - System- System Restore and turn off system restore on all of your hard drives. This will remove your restore files from the system. This should not be a problem as you will be creating a new one shortly. Shut down the system. Restart the system and run another full system scan. If that comes up clean, go back into System Restore and turn it back on. You should be good to go at this point, so try to open a file on the system. If you require additional assistance, please do not hesitate to ask.

In case of a problem or clarification or my solution was insufficient, don't hesitate to post me a reply.

If you are satisfied, rate my solution with the "thumbs" or (even better) add a testimonial.

Jun 09, 2011 | Samsung Computers & Internet

1 Answer

It does not format and gives an error of G/: is not assessable. and volume does not have recognized file system


Hi,
Your pc has afected by virus so clean pc .
You want to save your data with out Format all thepartition ,download hiren boot, from the bellow link.
http://www.hiren.info/bootcd-on-usb-disk

Now burn the ISO file, under image burning option,from nero ,in the another pc which is run's well. Restart pc, the cd will start soon, if the hiren boot cd ,willnot run, set bios setup. Now click herefor BIOS SETUP ,restart again and select miniwindows and delete system volume information and RECYCLER from all the partition or drives except "C"drive(Partition C:)
Because "systemvolume information" and "RECYCLER" is the Heart of Castle. If it not removethe virus ,download bootable f secure,click here And write the ISO under image burning option,from nero and boot from CD. Now you can scan for fix.
Insall clean OS, delete partition C: and create C same .

If you do not want install the OS ,download combo fixfrom bellowthe link
http://combofix.net/

Follow all the steps.Rstart the pc >press F8> select save mode usethe down arrow key .copy and paste the combofix and dubble click on it and wait for few minutes. Do not do any thingwhen the combo fix will be running.Let them do .
If you need more information, reply me soon.

Thanks

Feb 24, 2011 | Kingston (DTIU3/2GB) 2 GB USB Hard Drive

1 Answer

How to remove autorun.inf, system volume information, recycler etc virus from the harddisk.


1st: Go to Tools>Folder Options>View>unckeck this items below:
1>display the contets of system folders
2>hide extensions for known file types
3>hide protected operating system files(Recomended)

2nd:check all other options in VIEW

3rd:APPLY>OK.

4th:Download unlocker 1.87 ,install it after that enter any drive (C:,D:,........) and delete the recycler folder >then a error message will appar and shows that " can not delete RECYCLER:access is denied." it's in use.>click "OK">after that the "unlocker 1.87" will appears automatically and will give options "noaction","delete","rename","move" at down-left corner and there you can select " delete" optinon by scrolling down and after that you can success fully delete the virus,RECYCLER,from that drive.:D


continue this proccess for all drives where you can see RYCLER folder

NOTE ADDED: This site is listed by McAfee Site Advisor as a potential source of adware and malware.

another answer::::::::::::::::::::::::

Use a batch file (Example.bat) to change it from to a non hidden and a non read only file. It will convert it to a deletable folder and delete it. Do not delete the Autorun file because I found that the virus changed one of my documents to the autorun.
@Echo off
ATTRIB -S -A -H -R
Pause
Then if no errors come up after running the batch right click on RECYCLER folder and click delete.
Make sure the Batch is in the drive not the subdirectry.
(Example) - DriveLeter>Example.bat
Hope this helps : )


Please note that the following advice if taken will absolve me from any responsibility. I am only reporting what I did to get rid of the virus installed on my hard drive.

1. You should be able to see your root drive root drive which is c: or d: etc.

2. Ensure that you are able to see hidden files by going to Tool>Folder Option>view and checking off hidden files.

3. System Volume Information and Recycler should be visible in your root drive (c: d: or whatever drive you use)
4. Right Click on Recycler folder and go to Properties.

5. Go to the tab labeled Security, If your user name is not there then add your username that you use for XP . Give yourself all security rights as well as the SYSTEM user. Then press okay. If you cannot see the security tab and you are using XP professional then go to Tool>Folder Option>View uncheck box "Use simple File sharing" then select Apply.

6. Right Click on System volume information folder and go to Properties. Repeat step 5.

7. Go to the garbage icon on the desktop and right click. Choose properties then check the box " Do not move files to the recycle bin. Remove files immediately when deleted." Press Apply.

8. Go back to the root drive and delete Recycler folder.

9. Go to the System Information folder and delete the last folder. These folders are where Xp has taken a snapshot of your system in order to restore it. The virus is hiding here in the event that you restore it is also restored.

10. You should now open the registry editor and remove the virus from here so that when you restart the virus is not recreated.

11. Open the registry editor. Start >Run> then type regedit in the box and select OK The registry will now open.

12. Hit Ctrl+F Type Recycler in the search box . Delete the entry when found. press F3 to find the next occurrance of Recycler and delete.

13. Close regedit.

14. Go to all installed harddrives and so steps 2- steps 6, steps 8 and steps 9.

15. Run your virus software. You should be able to update any virus software that was previously unupdatable.

16. Reboot your computer

17. Verify that that the reycler folder is deleted from you root drive.

18. Then you can uncheck the box in the garbage that you checked in step 7. To keep all you deleted files in case you need to restore a file that was accidentally deleted.

My findings: This virus is recreated using the methods of the garbage bin. Everytime you delete a file it recreates itself because it looks in the garbage and restores or copies the virus information inside. If the virus is not able to be stored inside and is immediately removed when you check the box in step 7. Then it cannot recreate itself and all of its power is lost. So erasing it from the registry and drive ensures that it cannot return.

-----------------------

I frequently get this headache and finally heartache sooo annoying it had brought too much trouble for me. After installing various kinds of software, running them and so on, I found some of them useful and some of them not at all effective.


Even if we make changes in folder options to view all the files and change various settings, searching through regedit etc or following by some software, in most conditions a typical average user lands in confusion and finally some disaster happens to his system.


I found this simple system to effectively remove Recycler virus - Blam to Recycler virus.


1. Go to Desktop, right click on Recycle bin and select properties.
2. Check (select or put a tick mark) on the square box (Do not move files to the recycle bin. Remove files immediately when deleted)

3. Get File zilla FTP which is free and install. (you dont need to change any file settings)
4. without entering any sort of web address anywhere click the directories in the Local site box.
5. Then each directory will display all the folders below this box with file name, file size, file type and last modified.
6. Now check if RECYCLER folder is there. Then simply delete it.
7. Your job is done.
8. Repeat in all the folders by searching if it is sub folders too.
9. Repeat for each directory ( C D E F ...)


After your job is done again go to desktop, right click on recycle bin and then deselect on the square box.

Apr 21, 2010 | HP Computers & Internet

2 Answers

How to remove Recycler in my Computer? pls help


recycler is one type of virus...

as my experience some of anti-virus cannot remove it from your system...

you can't delete it automatically,
format is what i recommend to you...

Feb 12, 2010 | Computers & Internet

2 Answers

Is recycler a virus.


Yes it is a virus

1st: Go to Tools>Folder Options>View>unckeck this items below:
1>display the contets of system folders
2>hide extensions for known file types
3>hide protected operating system files(Recomended)

2nd:check all other options in VIEW

3rd:APPLY>OK.

4th:Download unlocker 1.87 ,install it after that enter any drive (C:\,D:\,........) and delete the recycler folder >then a error message will appar and shows that " can not delete RECYCLER:access is denied." it's in use.>click "OK">after that the "unlocker 1.87" will appears automatically and will give options "noaction","delete","rename","move" at down-left corner and there you can select " delete" optinon by scrolling down and after that you can success fully delete the virus,RECYCLER,from that drive.:D


continue this proccess for all drives where you can see RYCLER folder

Jan 14, 2010 | Computers & Internet

5 Answers

RECYCLER FOLDER Virus or Malware in all drives.


If you remember when you got this virus or whatever it is. Try to restore to an earlier date, by going to Start, Programs, Accessories, System Tools, and System Restore. Choose roll back to eariler date and pick a date.

Mar 15, 2009 | Altec Lansing ADA995 Speaker

3 Answers

How to remove recycler and system vol info folders


what antivirus do you have? most of them can easy remove it... i had the sam problem... but here is a list of antivirus programs, i know that they can remove it:
Norton Antivirus, and internet security
Kaspersky Antivirus, and internet security
ESET Smart security /can only stop these virus from coping itsepf on the PC, but can not delete it if you install it later.../

as i know Recycler is not that dangerous... but it is a pain in the ***... you can also try to delete ot from the registry /in safe mode/

Jan 16, 2009 | Microsoft Windows XP Professional With...

1 Answer

Expert ask help for experts 2


I am quite convinced that your Task Manager is also disabled? You will no get rid of this Trojan there are various variants of this Trojan it spread through messenger and there (out of experience) is no way of klling it other than the long way around and that is to re-format - considering the vast infenction already incured.

Good luck.
Hand of Time

Apr 21, 2008 | Toshiba Satellite M115-S1061 Notebook

2 Answers

Hello, I am experienceing difficulties with my PC. I can't access to any folders and cant open the start menu.


You might have a Virus. In the case of a Virus infection I would most likely disconnect the Hard drive from the machine, scan it on another machine ( using AVG7 + AVGAS = AVG Antivirus and AVG Anti Spyware Scan) remembering to turn off system restore while scanning on the drive.

If you have successfully found and removed the virus infection, remember to delete your system volume information and recycler folder on the drive. virus files tend to infect these folders.

When you plug in your HDD into your machine again, you might want to do a Windows repair; to fix the issues that the virus has caused OR use a registry repair tool to repair registry items. Another option would be to create a new user name. The settings in that new accound should be working fine and you should be able to access the start menu and your folders again.

Apr 17, 2008 | Computers & Internet

1 Answer

Need manual help to delete TROJAN.ByteVerify from my computer x 2


In the case of a Virus infection I would most likely disconnect the Hard drive from the machine, scan it on another machine ( using AVG7 + AVGAS = AVG Antivirus and AVG Anti Spyware Scan) remembering to turn off system restore while scanning on the drive and scanning in safe mode.

If you have successfully found and removed the virus infection, remember to delete your system volume information and recycler folder on the drive. virus files tend to infect these folders.

Before you plug in your HDD into your machine again, you might want to do a backup of your data, then either do a Windows repair or a Windows Fresh installation (Formating the entire HDD); The repair will attampt to fix the issues that the virus has caused and the fresh install you'll be sure that everything WILL work after installation OR use the Windows repair option AND a registry repair tool to repair registry items.

Another option would be to create a new user name. The settings in that new accound should be working fine and you should be able to access the start menu and your folders again.

Kind Regards
Stef

Apr 16, 2008 | Computers & Internet

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