Question about ACE Dimplex (r) Compact Electric Fireplace (DFP36430) Heater

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Motor in dimplex fire/heater not turning

Hi there, I have a dimplex electric fire. I only use it for the light effect as such, never use the heat part

Basically after about 4 months of working ok the flame effect started to slow down and its now making a clicking sound, like the steel rod that the foil in the shape of flames (for flame effect) is jammed or something, can you suggest anything? not sure if I clicked on the correct model but im sure they all work on same units?

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Hello. It could be possible that a piece or some of the foil that gives the flame effect has fallen down on the motor, that creates the heat. This could be causing the noise. I would not think this is an electrics problem.

I would ensure the electric fire is disconnected from any power supply and either open the heater myself or get a electrical specialist to have a look. Then you will see exactly what is happening. A piece of foil may be visible which is catching the motor.

If you decide to tackle the problem yourself write down how to put the heater back together as you take each part out. These parts would be covers etc. It can easily get confusing. That is important.

Posted on May 19, 2009

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