Question about Sony Playstation 3 (PS3) Console

1 Answer

Playstation 3 keeps crashing

My playstation 3 keeps crashing on line and won,t read the games

Posted by on

  • hawaii1 Feb 03, 2009

    Blue Ray movies keep crashing my PS 3. Screen freezes and unable to do anything. After resetting system it will not read a movie or games. Have updated my system online, which was told to do by Best Buy, and I have the same problem. Please help, not happy with sony system so far.

  • x0wn4g33x
    x0wn4g33x May 11, 2010

    maby burnt graph card OR room temp is too hot!



1 Answer

  • Level 1:

    An expert who has achieved level 1.


    An expert who has answered 20 questions.


    An expert that hasĀ over 10 points.


    An expert whose answer gotĀ voted for 2 times.

  • Contributor
  • 24 Answers

Two problems. 1) not reading games or movies is due to a bad laser. It needs to be replaced depending on the model it will take a kes-400aaa(60,80gb and some 40gb) or kes-410a all newer ps3's use this laser. 2) Crashing online can be due to the system over heating. Make sure the system is horizontal never stand them up verticle this causes serious cooling issues. Also these units do get filled with dust and animal hair which cloags the vents. I have noticed that the ps3 runs much hotter when a wireless internet connection.

Posted on Jun 18, 2009


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

I was online gaming with playstation 3 and all of a sudden, the game crashed and froze so long, i switched the power off. after that i turned the computer back on and now the play station will not read any...

Try switching the power off again, if it keeps doing the same thing then call customer support, depending on how old is your PS3 they'll just fix the optical drive at no charge. If your PS3 is really old then you can try changing your optical drive yourself, first buying one on ebay depending the model you have and then go to youtube and they have videos on how to do it yourself. It won't cost you more than $80 to buy an optical drive.

Feb 28, 2011 | Sony Playstation 3 (PS3) Console

1 Answer

GT5 on my PS3 will not load new cars in dealership - the game keeps crashing?? help

same problem? WTF?! It loads in arcade but in GT mode, my car don't show! WTF?

Dec 27, 2010 | Sony Gran Turismo 5 for PlayStation 3

1 Answer

It freezes during a game when you die or load a new level

Try cleaning the disc and then cleaning the blu-ray laser using a lens cleaner. What is most likely happening is that the disc cannot be read resulting in your Playstation crashing.

Nov 17, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

Playstation 3 crashes then displays error 80010514

Read this

Hope that helps

Jul 10, 2010 | Sony Video Game Consoles & Games

1 Answer

My playstation will not read discs the problem

It needs the laser replaced. We are a listed repair service on this site.

Mar 13, 2010 | Sony PlayStation 3 40GB System

1 Answer

PS3 slow reading disks,crashes, and blanks out

hi there im not sure about this 1 but have you tried getting a laser cleaner for it ?

Dec 25, 2008 | Sony Playstation 3 (PS3) Console

1 Answer

Playstation 3 will not load any games

i went to mi mates house wid cod4 and when i got home tryed to play on it and it wont load up onto the home page .... any ideas

Apr 07, 2008 | Sony Playstation 3 (PS3) Console

Not finding what you are looking for?
Sony Playstation 3 (PS3) Console Logo

1,805 people viewed this question

Ask a Question

Usually answered in minutes!

Top Sony Video Game Consoles & Games Experts

Zhenya Ogorodnikov

Level 2 Expert

218 Answers

shaun taylor

Level 3 Expert

1525 Answers

marley mcelhinney

Level 3 Expert

490 Answers

Are you a Sony Video Game Console and Game Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides