Question about Logitech PS2 BLACK OPTICAL WHEEL MOUSE (9536950403)

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My logitech ps2 mouse gets hanged while working

My logitech ps2 mouse gets hanged and the cursor also gets jammed on the screen while working in windows xp at my home. This same mouse works smoothly on the office pc with windows xp. cant work from home since 2-3 days.deep problem .please help

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  • 54 Answers

Sounds like the driver has become corrupted. You will have to uninstall then reinstall the drivers. Lets start with that, let me know how it goes and we can take it further.

Please remember to rate me.

Posted on Feb 02, 2009

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Cursor stuck in the middle of screen vista operating system


What are you using? a laptop or a PC?

If you are using a PC then check that the mouse is connected properly to the slot. Also check the ball inside the mouse, it happens sometimes when its dirty, clean the ball inside the mouse and also inside the mouse(use a small cloth).

If you mouse is wireless then check the battery in your mouse. It might run out of charge. Also check the button which is used to turn on the mouse. It might be jammed.

If its a touchpad there is no solution that I can think of other than buying a mouse.

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Hi, my cursor had frozen on my screen after my grand daughter pressing something. After trying everything I decided to take it to a local computer shop, it was fixed in seconds. He held the arrow tab(below the caps lock tab) and then pressed F9 it worked!!
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To work around this problem, turn off the Enhance pointer precision feature: 1. Click Start, click Run, type control mouse, and then click OK. 2. Click the Pointer Options tab, click to clear the Enhance pointer precision check box, and then click OK.
Also see this article from Logitech.

The surface on which you use the mouse plays an important role in its tracking. The optical sensor must use the pattern on the surface to track the position of the cursor. Therefore, using the mouse on a glass or otherwise see-through surface will inhibit the ability of the sensor to track the cursor. Also, if you are using the mouse on a reflective surface, such as a mirror or shiny metal desk, you may experience tracking problems. In both these situations, try using the mouse on a mouse pad or piece of paper. By using the mouse on a white sheet of paper, you can also conserve battery life. Other surfaces that have been known to cause tracking problems are:
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Hope that helps! Should you have any further questions, please feel free to post them here.

P.S. - If you find that the solution/answer I provided led you to, or resulted in a fix, please close the ticket with a FixYa! rating. I would be very grateful for your show of appreciation.

Thank you for using FIXYA!

Cheers!
IrishDruid


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Greetings,
There is nothing wrong with the mouse and if you install another new mouse it will most likely do the same thing. Here is what you do. Assuming you have windows click where it says start at the bottom right of your screen. Then click on the option "control panel" If you have windows xp you will click on "printers and other hardware". Then click mouse. This should bring up a picture of your mouse and a tabbed menu. You will go to the tab that says motion and you will be able to adjust the cursor speed via a sliding bar. Let me know if you need any more guidance.
Take Care
-WN

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I?ve had this problem in several Logitech mice. In every one of my cases the problem was resolved by uninstalling the driver and reinstalling the latest OR just using the default Windows driver. In some cases with USB mice I had to shut down the PC, remove the original mouse and replace with a standard PS2 mouse, remove and reinstall the driver and then reattach the USB mouse without rebooting. After a successful test you can shutdown the PC and remove the PS2 mouse. Let us know if that works and if you have any other questions and thanks in advance for rating this post.

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The issue may not necessarily be with the mouse. Are you able to use the keyboard once the mouse freezes? If you not even able to use the keyboard, there is some application installed on your computer or a virus due to which the mouse freezes. If, in case, the keyboard works even though the mouse is stuck, try changing the USB port or try a different mouse. Please revert back with any other observations. Good Luck

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