Question about HP OfficeJet 6110 All-In-One InkJet Printer

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Window says there is a scanner failure.

There is a rhythmical clicking sound from the right rear side of the machine and the window says there is a scanner failure. It advises to turn off then on, the power. This does not resolve the problem. I am unable to print or copy while the machine is in this state, Any ideas?

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I recently had the same problem, and it is a very easy fix. What you have to do is remove the top and clean the underside of the glass. There is a white strip that lets the scanner know its in the home position. Pop off the control panel cover. Remove the 3 torque screws in the rear and the one on the right. VERY carefully release the buttons for the control panel with the tabs in front and slide out, careful there is a control ribbon underneath so be gentle. Then from the front there are tabs on each side to release the top. Clean glass and replace, should work good as new.

Posted on Feb 04, 2009


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