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Is it detected in itunes?
You're supposed to press menu & ok button only after the following steps-
1.turn off your ipod if its on.
2.slide the hold button on and off a couple of times and then when hold is in off position,press and hold centre and menu buttons till a silver apple appears on screen.then connect to itunes and restore.
Maybe your Ipod have files hidden by viruses, you need to format your Ipod, to format your Ipod, you must plug it to you computer, after your Ipod detected, you need to open my computer, then after that you can see the icon of your Ipon, you just right click and format, chose the quick then ok.
After you've done formatting you can load many sons in your 2gb Ipod.
If you have an iPod, Press the Menu and Center buttons until the ipod reboots..it should be ok. If it is not, repeat the above and when you see the apple come up, switch your fingers the the center and play/pause buttons. this will put it in disk mode. hook it up to itunes and restore it.
To paraphrase, you own a counterfeit product that doesn't work, the manufacturer of which is a criminal fraudster who made sure you couldn't identify or contact him.
All I can advise is that you contact the original seller, and (if the item arrived in the US mail) the Postal Inspector.
Oh, does it tell you to connect to a power source or something? I had the same problem with my iPod nano 4th Generation. What you need to do (according to Apple) is just plug it in for about half an hour max and it comes back. The computer surely won't detect it as there is no power even to connect to the computer. Then it will connect once it has enough power to do so.
first connect it to the computer, check to see if it's recognized by the computer. Make sure everything else is working fine, like transferring songs, video, sound, everything. If the ipod's still doing the same thing I would suggest reformatting the ipod.
hmmm, sounds like you might have to reinstall the O.S I think
when you connect to yr computer does the ipod still show? have it connected whilst running a general disk repair program and see if that makes any difference
btw-not sure if u use mac or pc but dont use any nortons repair apps with the ipod, whatever your flavour computer