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You have a real chore on your hands. I have searched everywhere I know of an find nothing. Maybe they are still in business. Give them a call. A few bucks spent here could be well worth it. That is a nice amp. Good luck
There are way too many components to narrow it down. Could be a noisy switch, an intermittent speaker relay, etc, etc. If you would like to have it repaired, please visit my website at audioserviceclinic.com. Sorry no one answered your question before.
If the remote controls everything else and works otherwise correctly the fault is most likely to be the volume control drive motor. Roksan will fix it for between 100 and 150 pounds I should think, or you could order the part and do it yourself. There are general modifications that Roksan do as standard to all amps of different ages, parts that are known to break down with use and time, to avoid future repairs.
Is the amp switching by it self or does it not switch at all? I'm sure you are awear that the mode light should be red when "on" and green when amp is "off". If you can switch but no sound, than the 2 F6,3A fuses can be broken and most likely one or two of the output transistors shortened.
All the inputs they have relay switch i had 2 has gone on mine , or you have the relay for the speaker output , try and give them a gentle tap with your finger it may work for awhile , but you need to replace , is not a simple job , you have to dismantel the amp to get to the soldering side of the board. Taher
A better solution is like I have mine; use the Arcam 10 connected to the tweeters of your speakers & the power Amp connected to the woofers & link the pre out's on the 10 to the power Amp. using phono cables. The Manual can be downloaded from Arcams discontinued section of their website.
This Bi-Amp method gives a far superior sound than just using the 10 as a pre Amp.