Question about LG KU990 Viewty

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Can't connect using LG PC SUITE

I've installed the software which came on the disc and it worked fine the first few time. It does not work any longer. I've not upgraded my computer.

I use the Connection Wizard and it shows that the phone is connected. However when I try to backup or click on Contents the phone itself says "CANNOT EXECUTE CONFLICT WITH (SEARCH)". On my laptop and alert box says "FAIL TO CONNECT TO THE MOBILE HANDSET. PLEASE CHECK THE COM PORT AND CONNECT IN IDLE SCREEN. DUE TO MULTIFUNCTION, DESPITE IDLE SCREEN, IT CAN BE FAILED TO CONNECT."

Can you please tell me how to correct this?

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  • 5 more comments 
  • Anonymous Feb 02, 2009

    i have the same prob as you

  • smelly socks Feb 03, 2009

    same has happened to me,

    i even bought a new cable, but it will not connect,

    i cannot get my pics on the comp!

  • Anonymous Feb 06, 2009

    me too annoying really :L

  • Anonymous Feb 15, 2009

    it did work before, THEN i took pictures using the phone, and as i was going to transfer them onto my laptop, this happened. Pft, fail.

  • Jobby75 Feb 21, 2009

    Got the software from the net. Same problem. Sometimes I can but 99.6 times I cant. Please help.

    KB

  • terryally Mar 04, 2009

    You have to go to the start screen for the connection to work and secondly, if you have the self-lock feature enable you should either extend the length of time or remove it.

    Zanafix, solution should also work - just reboot the phone. That will take you to the start screen.


  • Anonymous Apr 06, 2009

    Have same problem, but i believe it has to be some kind of administration privileged after or before the installation of PC Suite... then it messes up with the installation, in some cases, they work for a short period of time, the others, not even the first time... so, ive solved it using a virtual machine, it meens the only way to work again is formating the pc...

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Yep this worked for me . just switch off then back on. thanks zenafix

Posted on May 13, 2009

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You can go into usb settings and change it to mass storage.. your computer will recognize it as a hdd.. from there you can drop files in any location..., also java games can be put in a folder and run from the handset

Posted on Aug 18, 2009

  • dsl1234 Nov 20, 2010

    This one worked for me - thanks! It simply downloads your photos to windows photo gallery page , bypassing the LG suite altogether .

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Go back to the main menu of your phone and switch the handset on an off..this should work...because u will be in a search mode for something and you may not notice...this worked for my new LG 501

Posted on Mar 03, 2009

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Go to C://Program Files/LG Electronics/LG PC Suite III/res
open PhoneInfo.txt file and add this line "KU990i=Sync,Contact,Contents,Message,Backup,Music,AAS,Java,ITK,VP,AutoRun"
under [Phone]
After open PC Suite and connect your LG mobile to PC!

Posted on Feb 20, 2010

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Press middle button on your phone then press Running app tab then press "END ALL", retry connecting the phone

Posted on Jul 10, 2010

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