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HP zv5000 turn on cycles between a blank screen with blue lines

HP zv5000 turn on cycles between a blank screen with temp blue vertical blue lines and the HP Start up page where it asks for you to press to change boot order. The hard disk light contantly flickers during this time. Thank for any help.

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  • Colin MacKenzie Computer Force of Dawsonville

    Put a bootable CD in the CD drive and see if you can boot the laptop.
    or, remove the hard drive and place it in an external USB enclosure. Plug that into the USB of a working computer and see if you can access the HD. If not the HD is bad. If you can you may have to reinstall your OS. Note: if you can get a copy of Live Linux from Ubuntu you can boot the Live Linux and see if you can access the HD. If you can not the HD maybe bad. There is always a chance the controller is bad on the Mother board.Here is a link to Ubuntu Linux
    http://www.ubuntu.com/getubuntu/download
    if you boot that from your CD you have the option to run Ubuntu from the CD. You can then try and access the HD.

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