Question about Computers & Internet
My external hard disc refuse to open when i connect it to my system through a USB CABLE. i named it Awolowo HDD (G) but now it is seen as Hard Disc (G) when i open my computer. before when i install it, the autoplay runs and opens it the hard disc, but know, after several minutes of connecting it, the autoplay runs but it doesn't open the external hard disc. trying to open it from ''My Computer'' page, it takes so much time and the page hangs and refuse to work until i force it to close with 'End Task' command. please help, i have a lot of data that should not loss or i put myself in trouble in my office.
Hi there...if this thing happen to your external HDD you have virus in your external hdd. so the solution is connectthis external to your pc/notebook then if already detect by system don't try to explore it or else just click cancel if system ask at popup windows.
in windows explore at your exernal id double right clik and choose format with default allow size...wait for a minute ( depend how big the size of your external). and don't forget to close all program first (music etc) when you formatted.
about geeting your external data back you can use program Office Recovery.install it at your pc and you can backup your data using : office recovery--media heal for hard disk....
Posted on Feb 02, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Jan 01, 2014 | Western Digital Computers & Internet
External hard drives not only provide additional storage space on a computer system but also allow data to be conveniently transported from one computer to another.
These drives typically plug right in to a port on the computer and function without any additional setup; however, if you are running into trouble where your external hard drive is not being detected, you must troubleshoot the situation to determine why the drive appears to be missing.
Check the USB connection running from the hard drive to your computer.
If the USB cable is not seated securely in the port, the computer will not detect the external drive.
Disconnect the USB cable from the computer and plug it into a different USB port. Occasionally, a USB port will fail to function with some hardware and changing the USB connection may correct this issue.
Switch from a USB to a Firewire cable connection, if possible.
The USB port on the hard drive may have died; if so, changing to a Firewire connection will resolve this issue.
Install the driver for the external device from the installation disc provided with the product. Older computer systems may require you to manually install this driver.
After inserting the installation CD, follow the prompts from the installation wizard to install the driver on your computer.
Restart the computer.
If you connected the external drive while the computer is powered down, it may not recognize the device when you turn on the computer.
After restarting the computer, connect the external drive to the system.
The drive should now be detected by your operating system.
Connect the external hard drive to a power source and then plug it into your PC computer using a USB or Firewire cable.
Log on to your PC computer using an account with administrative privileges.
Open the Start menu and click on the "Control Panel" icon.
Open the "Administrative Tools" folder and then double-click on the "Computer Management" icon.
Select "Disk Management" from the list of options on left side of the window.
Right-click on the drive you want your computer to recognize and select "Change Drive Letter and Paths."
Select a drive letter for the external hard drive to be recognized as and click "OK."
The drive will now appear in My Computer.
Hope this helps.
Nov 22, 2012 | Samsung G3 Station Desktop External Drive...
Mar 11, 2011 | Western Digital WD 250GB ELEMENTS 2.5 INCH...
Apr 25, 2010 | Seagate USB 2.0 External Enclosure + 400GB...
Dec 20, 2009 | LaCie Big Disk External USB 2.0 1TB Hard...
Dec 18, 2009 | Buffalo Technology 500GB DRIVESTATION...
Sep 17, 2009 | Transcend StoreJet 2.5 (TS120GSJ25T) 120...
May 21, 2008 | Seagate Barracuda 7200.7 200 GB Hard Drive
Apr 15, 2008 | Freecom (24358) 160 GB Network Hard Drive
529 people viewed this question
Usually answered in minutes!