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Our RIVAL Deep Fryer CZF725 heating element does not work. We purhased this fryer at a local WalMart store and only used it three times. WalMart told us to contact the manufacturer directly. HAVE SAME PROBLEM HEATING ELEMENT STOPPED HEATING AFTER 4 USES DWAC27@YAHOO.COM

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  • harner Mar 09, 2009

    the heating element went out after 4-5 uses it should have lasted longer than that i think. i have bought several rival items but now i am beging to wonder about this product

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These models are not designed well. They are inexpensive, but not durable. I would check the connections at the element. You may have to mark this up to experience. I am surprised Wal Mart will not just replace it. Do you have your sales slip?

Posted on Feb 15, 2009

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Our RIVAL Deep Fryer CZF725 heating element does not work. We purhased this fryer at a local WalMart store and only used it three times. WalMart told us to contact the manufacturer directly.


It didn't take me very much time or effort to type into a google search "how to contact rival deep fryer" and the results came back with this:

Rival Consumer Service
PO BOX 3900
Peoria, IL 61614

Telephone: 1-800-323-9519

Our Rival deep fryer stopped working one night...just after christmas, I figured with the holidays I would wait and contact them after... I had forgotten to until today when my husband reminded me to... So after phoning them, and speaking with Alex, I now have a free replacement cord being sent, and the deep fryer was a few days over the warranty...

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