Question about Epson Stylus Pro 9800 InkJet Printer
Using Epson 9800.
Trying to print a 27-3/4 x 19-3/4 inch image on a sheet of 20 x 30 ultra fine art paper.
Digital file is set up correctly through profile settings and page set up. Custom paper size is chosen for size of this paper type. Printer was set to sheet feed.
PROBLEM: When sending through printer, printer gives a 4 inch start, which means the image cannot be finished on the sheet. We've tired setting it for sheet/borderless, but it still gives the same 4 inch start. We've tried setting it to .5 margins - same result. We tried centering it, and tried not centering it ... same result. We've tried setting it to roll paper; same result. What is the problem? How do we get this print on this paper????
On the machines control panel set to sheet fed (pressing the left button will change from Sheet, roll and roll with cut). In the print settings select your paper profile. On the page setup choose sheet. In the pull down menu you should only have basic paper sizes, no custom size. choose 20x30 and try again.
let me know if this helps
Posted on May 27, 2009
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Posted on Jan 02, 2017
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