Question about Epson Stylus Pro 9800 InkJet Printer

1 Answer

Problem Printing Sheet Paper with the Epson 9800

Using Epson 9800.
Trying to print a 27-3/4 x 19-3/4 inch image on a sheet of 20 x 30 ultra fine art paper.

Digital file is set up correctly through profile settings and page set up. Custom paper size is chosen for size of this paper type. Printer was set to sheet feed.

PROBLEM: When sending through printer, printer gives a 4 inch start, which means the image cannot be finished on the sheet. We've tired setting it for sheet/borderless, but it still gives the same 4 inch start. We've tried setting it to .5 margins - same result. We tried centering it, and tried not centering it ... same result. We've tried setting it to roll paper; same result. What is the problem? How do we get this print on this paper????

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Governor:

    An expert whose answer got voted for 20 times.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 16 Answers

On the machines control panel set to sheet fed (pressing the left button will change from Sheet, roll and roll with cut). In the print settings select your paper profile. On the page setup choose sheet. In the pull down menu you should only have basic paper sizes, no custom size. choose 20x30 and try again.

let me know if this helps

Posted on May 27, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

5x7 inch paper moves towards end of print and black ink smudges edge of paper


Check for any small paper jam. Check the rollers, also use an alcohol swab to clean the rollers and check for ink leaking. Check you ink pad, it could be time for a new one.

Jan 21, 2014 | Epson Stylus 1400 InkJet Photo Printer

1 Answer

Epson 4880 incorrect paper source setting


you have to chose sheet paper before sendding the print command.

Apr 02, 2013 | Epson Stylus Pro 9800 InkJet Printer

1 Answer

Can't select Velvet Fine Art media type when using sheet feeder as source.


I had the same problem, same printer. So with a little checking I found a solution. The paper has to be fed through the single page paper feeder. (See manual to setup. Can be downloaded from Epson.) Select manual/roll in the page setup section when you're ready to print. For instance, I was using 8.5 X 11 velvet, so select letter > then subset of roll/manual. After doing this velvet and other specialty paper profiles were selectable.

May 28, 2009 | Epson Stylus Photo R1900 InkJet Printer

1 Answer

Printing Borderless at 42" width?


Set the roll size to 44 inch, set your left margin to 0 (in your preprint software), experiment. With margins set at 0, using Onyx Productionhouse 7.3, the 9800 will print approx 41.8 inch image on 42 inch roll 43.8 on 44, etc. This is considered borderless printing. No matter what size roll you tell the printer it has in it, it will print to about an eighth to a sixteenth of an inch short of the paper's actual edge (that's the left side of the roll paper coming out of the printer - the right side of the print). If you load, for example, a 36 inch roll, tell the printer its a 44 inch roll, and send a 40 inch wide print, with a left margin of 0 it will print around 35.8 inches, cutting off the image just before it would overprint and get ink on the machine (1/8 - 1/16inch before the edge of your 36 inch stock). It is possible that these tollerances will be different depending on what software you send your images with... hope this helps!

May 08, 2008 | Epson Stylus Pro 9800 InkJet Printer

1 Answer

Epson 9800 Prints black dotted vertical line


This is a workaround - I too need a definitive answer. Symptom: black dotted vertical line 1/2 to 3/4" from leftmost image edge. I have begun adding single vertical line to my prints .25" from the left edge of the paper to force the "dots" off my print - this seems to have the desired affect, but it does not answer the cause or provide a true remedy (it will save many of your prints while we wait for complete solution). dkh

Apr 18, 2008 | Epson Stylus Pro 9800 InkJet Printer

1 Answer

Epson R340 not loading ultra premium glossy photo paper correctly


I have several Epson printers and it would seem this is common, I am on my fourth replacement printer, Epson keeps shipping them.

Mar 08, 2008 | Epson Stylus Photo R340 InkJet Printer

1 Answer

Paper size problem


hi there, your problem is in page setup. make a custom size and it will print inside your paper sheet. ty

Dec 24, 2007 | Epson LX-300 Matrix Printer

8 Answers

Epson R1800 refuses fine art papers


Hi Fruitless, Last night I was tearing my hair out trying to get my R1800 to accept some Hahnemuhle Satin 310, and it was just passing through and passing through. About once in 20 trys it would finally print. I was in the middle of making up my own paper profiles for this lovely paper. Anyway, I gave up at about 1:30 am, and went to bed. Today I resumed my attack, and guess what fella, there is a solution. Pass this on to everyone. You did not say what version of Photo Shop you were using. I just got my CS3 a week ago, and if you are using it, you can open a photo for printing. Go to Printing Preferences Dialog Box, > click on Maintenance Tab, and then click on the Bottom button that is labeled as Printer & Options Information. The Printer and Options Dialog Box opens, and there at the bottom is a box that says Thick Paper right beside it. Select or check this box and enjoy yourself thereafter. I did not see this in the User's Guide, but knew there had to be an answer to this problem somewhere. No problems ever since. Best of luck.

Sep 12, 2007 | Epson Stylus Photo R1800 InkJet Printer

Not finding what you are looking for?
Epson Stylus Pro 9800 InkJet Printer Logo

526 people viewed this question

Ask a Question

Usually answered in minutes!

Top Epson Printers & Copiers Experts

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18298 Answers

Cindy Wells

Level 3 Expert

4757 Answers

Are you an Epson Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...