Question about Linksys Wireless-G Broadband Router

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Linsys router not working with Dsl modem error 321

My linksys router wrt5462, keeps giveing me an error code 321. I have used different cables and still get the same error...Also, it was working
a week ago, and now just quit....I have restored windows visa to an earlier date, but that did not help

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  • Paul Vernon Feb 02, 2009

    well, I get the error code when I try to re install the linksys software

    that came with the router....also when I let windows try to diagnose

    the problem, it says a cable is unpluged...thanks for you help


  • Paul Vernon Feb 02, 2009

    will try again later.....will try a different cable....modem to computer

    works great....just when I put the router in between...I can't get on

    net...Thank you VEDHICK...I will do reset later after work and

    will follow instructions exactly

  • Paul Vernon Feb 03, 2009

    well, I tried the fix again...I still cant get internet to come up

    This all was working a week ago....I turned off the computer and

    router for 4 has not worked since...nothing was installed

    in that time I do not know what has happened



  • Paul Vernon Feb 03, 2009

    still not working....I must be missing something simple

    thanks for any and all help

    I would really like the router to work again


  • Paul Vernon Feb 06, 2009

    ok please clear this up...I go to run and
    type ipconfig or do i type cmd prompt first
    i must have done something wrong...Thanks
    I cannot get a browser to open to the

  • bettyboop278 Feb 14, 2009

    Just set up a new router, first was getting error 322, that resolved itself. Now getting error 321 about ethernet cable. Used brand new ethernet cable I just bought and still getting same message. HELP!!!

  • Paul Vernon Feb 15, 2009

    I finally figured out my problem was in network connector on

    motherboard...I installed a ethernet card and used it and

    everything works perfect...I had checked all the cables and done

    everything else...thanks to all who helped me


  • Ved Pradhan May 11, 2010

    hi can you let me know when you get this error code 321?for example when you browse internet or while opening a particular application.



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If your problem is not yet resolved try calling Linksys Tech support. If they cannot help you try this

Posted on Feb 15, 2009

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Thank you for the clarification,
u need to perform the following steps:
1)donot use the cd for the setup.take the cd out from the computer
2)reset the router(if you look at the back of the linksys router you will see there is a small hole which contains the reset button,hold down the reset button while the router is on,once the time period of 30 sec is over turn off the router,turn it back on after 60 sec.
3)check the cables between your modem,computer and router.
4)the correct cables sequence should be following,there would be a cable going from you internet service provider modem to the back of the router(the post should be the one that is labelled internet or dsl) and there should be another ethernet(yellow/grey colored cable going from ports 1,2,3 and 4 )cable going to the back of the computer make sure the cables are plugged in properly
5)turn of the modem,router and computer,in a sequence that is given,modem----router----computer.
6)wait for 2 mins and then turn on modem wait for the light to be steady and then turn on the router wait for the lights to be steady and then at last turn the computer.
Hope this steps fixes your problem..

Posted on Feb 02, 2009

  • Ved Pradhan Feb 02, 2009

    sure let me kno if it is resolved.....vedhick

  • Ved Pradhan Feb 05, 2009

    as you told me the computer works with modem,the problem will be with the router,
    when all the devices are connected,double click on ie and then put and check if it opens the linksys page,
    if it doesnot open the linksys page,then go to run,cmd prompt and type ipconfig and hit enter,
    checked the ip address and default gateway,then type the default gateway if it is different from in the
    address box of the internet explorer,
    it should open the router page,user name is blank and password is admin,
    then go to the tab that says status and checked under the sub-category router
    and see the internet cofiguration type and check it it has numbeers written besides it or it is all zeros,
    if it is zeros then the router is not able to take the settings from your isp we need to setup the router manually..
    do these steps and let me know..



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