a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
The simplest thing to do, as it is a desktop computer, is go to the control panel, power options and set everything to never so the computer never goes into standby mode.
If this does not prevent the machine going into standby mode then we need to perform further troubleshooting.
To bring the computer out of the power save mode press the "Windows" key once and release, wait one second, then press enter. The system should come out of power save mode. The Windows key is the key with the Microsoft Windows Symbol on it. Another solution would be to disable power management. To disable power management, right click on the desktop, click on properties, screen saver, then Energy Savings Settings button. Change all the settings to "Never", then click on "apply" and "ok". Power management has been disabled.
The monitor is not receiving signal from the computer. Is the power light on on the computer? If so - press and hold power button on computer until the power light goes off, then press again to restart. If the computer starts and you still have no picture it is most likely a video card or motherboard problem.
First you need to make sure that there are no other removable devices plug on the system, like usb, external hard drives, then if that will work try to go to the bios, press f2 when you see the dell logo, and go to the system setup, go to the boot device configuration and make sure that removable device is not the first boot device, if it is the first one choose hard disk and then second boot device ad cd rom/dvd rom and then disable the 3rd boot and the fourth boot device. Make sure to save the changes. And restart the system again. Once the computer is back and running try to go to support.dell.com and check the bios, download if there is a bios update for the system.
Try wiggling the Cord on the backside of the monitor.. Not the Power Plug Cord, The Other Cord that attaches to the PC. Do this once the monitor turns off , grab ahold of the cord about 2 inches from the back of the monitor, then bend the cord to the right, keep bending from the right to the left a couple times to see if your screen comes back, if it does, than you have a Loose connection and this sometimes causes the Symptoms you are receiving.. Hope it helps.
Check the pins in the monitor cable and the connector in the back of the pc aren't bent.
Have you any way of checking the monitor on another pc or laptop to check that it's not faulty.
If you have a seperate graphics card (this will be in a seperate slot away from other connections) check that it has not become unseated or push down on it gently, incase you diturbed it on connection.
Do you get any beeps on start up?