Samsung SPH-i700 Pocket PC
Problem for Samsung SPH-i700 Pocket PC

Agent installation on PDA hanging




By lawyer - usenet poster

" "
Hello

I have a Pocket PC runningWindows Mobile 2003 that I am trying to
install the Manage Anywhere agent on. I have successfully installed on 2
other Pocket PCs without a problem. This particular one (Samsung with
phone) had the battery drained and I lost the agent software I had on
before. I have been able to download the cab file without a problem.
Then the installation appears to be running but just hangs there and
never completes. All I see is a window that says Installing Manage
Anywhere Studio Agent. There is a Cancel button on that window but it
doesn't work either.

Has anyone seen a problem like this or know how to fix it?

I am running Manage Anywhere Studio 5.2.1542.

Thanks,

Evelyn

Solution #1

posted on Aug 01, 2007
Not Rated)

Beresford

Rank: Apprentice 
Rating: 0%, 0 votes
Just in case anyone is looking here with this same problem, I have solved it.

The problem seems to be that the cab file downloaded into the Pocket PC directory on
the PDA and not the Program Files directory. I just happened to see it there today
and moved it into the Program Files directory. This time it ran flawlessly and the
MAS Windows CE agent is running again without a problem.
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Solution #2

posted on Aug 01, 2007
Not Rated)

Gary10

Rank: Apprentice 
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I had updated both of my SPH-i700 devices to Windows Mobile 2003 . Both were
working fine with the MAS Windows CE agent. My other SPH-i700 is still working.
But this particular one had a battery drain and I re-installed the Windows Mobil
2003. The install of the MAS agent, like I said, just hangs and doesn't work.
Why would it work before and continue to work on another identical device? Is
that just lucky??

Is the Pocket PC 2002 Phone Edition something different than the Windows Mobile
2003 OS?

Thanks,

Evelyn
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Solution #3

posted on Aug 01, 2007
Not Rated)

Green1

Rank: Apprentice 
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The SPH-i700 uses Pocket PC 2002 Phone Edition, and the MAS PPC Agent is not
supported on this platform.

Eric Bencina
iAnywhere Solutions

...
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Solution #4

posted on Aug 01, 2007
Not Rated)

Bray

Rank: Apprentice 
Rating: 0%, 0 votes
Eric,

I didn't see your post until now. The Samsung is SPH-i700. It is a Verizon
phone. I'd appreciate any information.

Thanks!

Evelyn
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Solution #5

posted on Aug 01, 2007
Not Rated)

paulrmc

Rank: Apprentice 
Rating: 0%, 0 votes
Evelyn,

What is the exact model of the Samsung phone?

Eric Bencina
iAnywhere Solutions

...
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