Question about AT&T Blackberry Curve 8300 Smartphone

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Difficulty selecting with my trackball

Recently, it is difficult to select things on my blackberry with the trackball. Sometimes I have to push hard to select something and I just got it a couple of weeks ago.

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If its that new, take it back. If you said that it was older, it would most likely be that there is dirt below the trackball. you can easily pop it out to clean under it, but if its new why even bother.

Posted on Feb 07, 2009

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I have a blackberry phone and the cursor on the phone don't go down, only sideways and up


The problem you describe is a common occurrence with all BlackBerry phones with a trackball. The cause of this is a build-up of dirt, dust, lint and debris that gets trapped under the trackball. Over time, the build-up fuses together with the natural oils on our fingers as we spin the trackball. This leads to small chunks of dirt trapped that get big enough to prevent the trackball from spinning in a given direction - and sometimes even from being able to press down on it to make a selection.
To fix this, you will need the following items:
A. BlackBerry (with Trackball) B. Small, flathead screwdriver (Jeweler's driver) C. Toothpick (1) D. Lint-free cleaning cloth (or toilet paper/napkin) E. Q-tip (2)
1. Power off the BB and remove the battery cover and battery 2. With the phone facing you, insert the small, flathead screwdriver between the outside of the chrome track ring and the edge of the plastic phone face. 3. Slowly apply pressure downward, as if you were trying to open a can of paint. 4. There are 3 tiny clips that hold the track ring in place. Slowly wedge around until all three have been loosened. (Be careful as these are extremely fragile pieces and if they break, there's no repairing it, only replacement). 5. Once you remove the track ring, you can easily remove the trackball. 6. Look inside the the hole where the trackball was and if you spot any "gunk" or build-up, use the toothpick to flush it out. (Be careful not to damage the expose logic board) 7. Once any build-up has been removed, take the trackball and using a Q-tip, gently roll the ball around while also pushing the ball in, so as to free any trapped debris. 8. After a few swabs and after any visible gunk has been removed, insert the trackball and then the chrome ring, carefully! 9. Roll the trackball around and check for any blockage. 10. If there is blockage, disassemble the trackball and track ring again and repeat steps 6-8 until clean. 11. Once clean & reassembled, insert the battery and battery cover and power the BB on. 12. Check/re-check scrolling and selecting with the trackball, verifying that it works correctly.

Aug 11, 2010 | RIM BlackBerry Pearl 8100

5 Answers

My BB Pearl 8100 tracj ball will not select when I


The trackball dome and/or module is bad. Try www.bbmedic.com

Dec 12, 2009 | RIM BlackBerry Pearl 8100

1 Answer

Mwhen i push my trackball to take a pic nothing happnes


The trackball on the BlackBerry smartphone is not functioning.
Complete the following tasks to resolve this issue:
  1. Back up the BlackBerry smartphone data. To perform a full backup of the BlackBerry smartphone data complete the following steps:
    1. Connect the BlackBerry smartphone to the computer running BlackBerry Desktop Manager.
    2. Open BlackBerry Desktop Manager.
    3. Click Backup and Restore.
    4. Select Backup to perform a full backup.
    5. Select a location to save the backup file, and then click Save.
    To perform a selective backup for one or more databases perform the following steps:
    1. Connect the BlackBerry smartphone to the computer running BlackBerry Desktop Manager.
    2. Open BlackBerry Desktop Manager.
    3. Click Backup and Restore.
    4. Click on Advanced.
    5. Select the database(s) on the right side selection window for Device databases.
    6. Select the Arrow that points to the left side of the screen to transfer the database(s) to include in the backup.
    7. Verify the database(s) are on the left side selection window for the Computer databases.
    8. Click on File in the menu located at the top left hand side of the Desktop Manager.
    9. Name the backup file and select a location to save the file.
    10. Click the option to Save once the location for the file is selected.
  2. Use the application loader tool to delete all data and applications from the BlackBerry smartphone.
  3. Re-install the BlackBerry® Device Software using the application loader tool.

Oct 29, 2009 | AT&T Blackberry Curve 8300 Smartphone

1 Answer

My 8320 doesn't want to respond


Usually the button membrane under the track ball goes bad. If you're out of warranty try to remove the trackball and push the membrane back in place if it became misaligned, clean it if necessary. There is a Blackberry Repair Guide that shows how to open a Blackberry and remove the track ball yourself. Once it is open it's as easy as peeling the membrane off the logic board, scratching its bottom with a flathead screwdriver. There are also third party blackberry repair services that will do this for you or supply you with a membrane if you need a new one.

May 18, 2009 | RIM BlackBerry Curve 8310 Smartphone

3 Answers

Trackball "select" not working


Hi - I had the same problem as this and tried to solve it by taking out the trackball and cleaning it as detailed in other posts. However this did not work.

I got it working eventually by carefully lifting the small square orange plactic cover which the trackball sits over and presses down on to select. By cleaning under that I got it to work. You need to be careful as this cover also holds some connectors in place.

The moral of the story is to keep the curve in its holster in your pocket (I lost my holster which is when the trouble started).

Have fun

Feb 16, 2009 | AT&T Blackberry Curve 8300 Smartphone

1 Answer

My trackball is stuck down.


Good evening!
My Blackberry does the exact same thing. The trackball will scroll around, and it will select what I wish for it to select but it won't actually "click" or move into the phone.
The phone itself has a built in mechanism underneath, near the trackball and is very fragile and if it is broken, the pushing in or "click" will not occur anymore.
Unfortunately this mechanism is not replaceable without taking apart the phone itself. You can contact your service provider for a replacement, but I, and many others, are just living with the problem.
Hope this helps you out!

Jan 07, 2009 | RIM BlackBerry Curve 8310 Smartphone

1 Answer

Blackberry pearl is going crazy!!!


try going to options -screen/keyboard and adjusting the trackball settings

Dec 30, 2008 | RIM BlackBerry Pearl 8100

1 Answer

Address book


Select the Address Book application from the main screen (with all the icons.) The address book icon is black and white in the default theme.
Press the "Menu" button (just left of the trackball)
Scroll up or down to "New Address" and push the trackball in (select the menu item.)
Fill in all the details that you have for the contact.
Press the "Menu" button again (left of the trackball)
Scroll up or down to "Save" and select it by pushing the trackball in.

Bob's your uncle!

May 28, 2008 | AT&T Blackberry Curve 8300 Smartphone

2 Answers

Need to "turn on radio"


Menu key is to left of trackball, select with trackball, scroll to manage connections icon, select with trackball, will give you an option to turn on phone.

Apr 30, 2008 | RIM BlackBerry Pearl 8100

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