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I have a all in one fax/printer.I tried faxing six pages but only one went through.What's going on?

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  • John Tripp
    John Tripp May 11, 2010

    Model # Make?

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  • 77 Answers

Please letme know the make and model. with adf model onlty you can send directly at a time in bulk.

Posted on Feb 03, 2009

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Today I tried to send a fax with 18 pages. It sent through the first 6 pages and then stopped. I tried again and it scans and the squealing sounds to say that it is talking to the other fax machine but...


Well there is a limit to the number of pages ,do six at a time to see if that does it . All those pages have to be stored in the memory of the fax machine so most of the tie the memories in those things aren't that big so that is the problem. Another deal is hit the start button once the other end picks up to help it out in deciphering and that will probably solve it. Please rate if that helped

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Does my printer give a confirmation after faxing is completed?


Normally if i fax is sent, it will just give a message as Fax sent or it wont give any error.
But if you want to get a confirmation whether the fax is sent or not, you can print a fax confirmation page on ever fax sent or received or both.

Press the SETUP button ( menu )
Scroll till you find Print Report - Press OK
Scroll till you find Automatic Reports Setup - Press OK
Choose Send Only - Press ok

Regards,
Ron

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1 Answer

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http://www.fixya.com/support/t591727-error_code_390
Hope it helps!

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You have to cancel the fax. If its saying that then the paper sent to you was a legal sixe 8.5x14 and needs that type paper to receive the fax. Some faxes have legal trays and A4 but most don't.

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you have to go to settings and change it to multiple faxing, it is now setting to faxing one page only.

Thanks for using fixya

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1 Answer

Fax confirmation page


If you have a reports button, press it and select the user settings report. Without a button, press menu button and scroll to reports and choose user settings. This report tells you what settings you can change and where they are. Most Brother machines only have an error report setting so that it just tells you when a fax doesn't go through.

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Hi,

Try sending your fax to a lower baude rate to 14,000 bps, I had this problem before and I solved it by sending to a lower sending speed bacause the line was very noisey.

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1 Answer

Lines going thru the pages of fax i send


you ma try to make a copy see if have lines through the page if does, you may go to document feed unit open the cover you may see a piece glass just use alcohol to clean it should take care your problem

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1 Answer

Not receiving all pages that were faxed


I need to know if you have this problem faxing to other fax numbers. Try it and let me know.

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