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This could be numerous things. It could be an over heating problem, a virus, a power supply failing or something wrong in the power adapter on the motherboard where the power plug plugs into the laptop.
If you plug in the laptop and see the battery charge light come on then the problem is most likely an overheating problem or a virus. If the battery charge light comes on then I would recommend taking it to a reputable repair facility to have them diagnose the problem.
Hi, believe it or not?; sometimes the current in certain areas of the home or apartment have separate power circuits from the main direct current system. Check to make sure there is electrical current running through your socket, and or light switch to open the circuit. Thanks, paul7of9
You have a FNC key on your keyboard. Since it is a laptop, your keyboard can not have all the keys that a normal keyboard has. This is handled by making some keys perform two or more functions. Thus, the alternate key use if the blue keys (function key is depressed). You will pribably find that there is a light labeled as FNC where you see your caps lock, num lock etc.. it sounds to me that you have your keyboard in alternate function mode so that the keys are performing the alternate functions (probably the numeric keys if it is a normal configuration..).
I understand the urgency and also the importance of data stored in the laptop.
As the laptop is unable to start in normal mode let us try in safe mode.
Follow the steps below:
1. Turn the laptop off completely.
2. Press the power on button to turn it on and at the same time simultaneously keep tapping ' F8 ' key on key pad until you see a advanced boot options screen.
3. Select 'safe mode' and hit enter.