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I HAVE A JANOME EMBROIDERY350E MACHINE

WHEN I ATTEMPT TO USE MY FLASH DRIVE THAT I HAD SAVED SOME PATTERNS ON AND PLUG THE DRIVE INTO MY MACHINE THE MACHINE WILL NOT BRING UP THE PATTERNS THAT ARE SAVED ON THE PNY 1 GIG FLASH DRIVE. I TRANSFERED THE PATTERNS USING A HP PAVILION LAPTOP COMPUTER WITH VISTA. CAN YOU ADVISE

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  • blc1954 Feb 02, 2009

    I TRIED YOUR SUGGESTION AND STILL CAN NOT GET THE MACHINE TO ACCEPT THE FLASH DRIVER. ANYOTHER SUGGESTIONS? THANKS FOR YOUR HELP

  • Anonymous Mar 26, 2009

    I am not able to get my designs from the stick to my machine. I am able to use the card and get the designs from it, My computer has the vista program

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Hi - if you haven't already reformatted the memory stick or erased the designs, try plugging the memory stick back in your machine and see if Windows recognizes. A memory stick (or any external storage, such as my 500 GB hard drive) can become corrupted if you don't remove it correctly. If windows does recognize the memory stick and can display the list of files stored there, and if you have embroidery software, start your embroidery software and try to open one of the designs. If windows can list the files, but your embroidery software can't open the same files, the files are corrupted. I can't explain what happend, but this is a routine I have had to perform many times. It is the only way I know of to figure out what is wrong. 
Good luck! Ginn

Posted on Feb 07, 2009

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I think the problem may be with the folder structure on your flash drive!

You need to start by creating a new folder called EmbF5, and put your designs in that, in another folder which should be called MyDesign. You can have other folders within EmbF5 - all the folder names must have 8 letters or less, but the design names can be longer. The machine uses jef format designs.

There are several Yahoo Groups for users of the Janome embroidery machines, many of the folks on them are very knowledgeable and will help with problems.

I hope this helps

Posted on Feb 02, 2009

  • llandod jane Feb 03, 2009

    Have you other files on the flash drive? You could try formatting the flash drive, but that will clear it completely, so back-up anything that is important!
    It doesn't tell you how to do it in the manual, but I've just been through it on my 350E.
    On the screen, press the USB tab (above Edit on the right) then Mode (bottom left) then SET. Press the right arrow (bottom right) TWICE then press YES beside "format USB memory stick" Press OK on the next screen, and let it format.Turn the machine off, remove the flash drive, and put the designs back on to it on the computer, using the folder structure that I suggested yesterday.
    It should now work OK - if it still doesn't, there may be a problem with your flash drive!
    By the way - if you put lots of designs on a large drive such as yours, it can takes ages for the machine to find the one you want.
    The latest firmware is version 1.10 - it might be worth downloading that from the Janome website if you haven't already done so!



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