Question about Canon PowerShot A75 Digital Camera
Email received from Canon Canada. If you are in the USA....contact Canon in USA...
Thank you for your E-mail inquiry regarding your PowerShot A75 camera.
It has recently come to our attention that the vendor-supplied CCD image sensor used in this Canon digital camera may cause the following malfunction: When the product is used in recording or playback mode, the LCD screen and/or electronic viewfinder may exhibit either a distorted image or no image at all. While reports of this malfunction have been rare in Canada, we have determined that it may occur if the product is exposed to hot and humid environments.
Effective immediately, and regardless of warranty status, Canon will repair, free of charge, products exhibiting the above-mentioned malfunction if the malfunction is caused by the CCD image sensor.
Please forward your camera to your nearest Canon factory service facility listed below. This information is for residents of Canada only. If you do not reside in Canada, please contact the Canon Customer Support Centre in your region. We spare no effort in our quality control process to make sure our customers can use our products with confidence.
Please include your name, address, daytime telephone number and a brief description of the symptom(s). You may keep all of your accessories such as batteries, cables and storage media.
Canon Canada Inc.
8801 Trans Canada Hwy
St.Laurent, PQ, H4S 1Z6
We sincerely apologize for any inconvenience caused by this issue, and appreciate your understanding in this matter. Thank you for your support and patronage of Canon products.
Posted on Feb 16, 2009
Press the display button on the back off the camera to see if that will work
Posted on Feb 03, 2009
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Posted on Jan 02, 2017
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