Question about Kenmore Elite 45986 Front Load Washer

1 Answer

Kenmore elite smartwash quietpak 9 he4t eating holes in clothes

It appears that the clothes are getting hung up in the rubber seal around the door because around the torn holes in the articals are grey smudges that appear to be burnt or melted rubber. Sears has been out twice and says that they don't see a problem with the unit, yet more amore clothes are getting ruined. Any solutions???

Posted by on

  • erikvan Feb 09, 2009

    Seeing the same damage to clothes, but not sure if the washer or dryer is doing the damage.

  • papergirl1 Mar 19, 2009

    I wish I had a solution. My washer does the same thing. I had Sears out. Of course, they didn't find a problem. Then I tried our home warranty, they came out but didn't cover the part. I had to pay a couple of hundred to replace it. Looks like the soft plastic seal gets torn and needs replacing. They said that My loads were too heavy(not true), and that we should not use fabric softener because it might break down the rubber. My opinion is if you shouldn't use fabric softener, then don't put a fabric softener dispenser in the machine!! Well, a year has passed and I need to replace it again. I would get a different machine if my husband would let me!

×

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 15,935 Answers

A lot of concerns have been raised about door bellows molding, mildewing, and/or ripping and needing replaced. A replacement bellow isn't cheap (prices vary, but are around $75-80), so hopefully these helpful steps will eliminate the need to call a repair service and pay the additional labor charges. This is a repair of MODERATE difficulty. Just follow these steps:

1. Unplug the washer.
2. Remove the washer top panel by removing the three torx-type screws (or 7mm) where it attaches in the rear of the washer. The panel should slide back, and then lift off.
3. Remove the operator console by removing the dispenser and the scew(s) behind it. Take a putty knife and insert it under the console seam right above the door. If you push in slightly while pulling outwards the panel pops off. Use care not to pull or damage any of the wiring. You can leave the wires attached and simply lay the console across the top of the washer out of the way.
4. Locate the wire hoop retainer around the rubber door boot. It is located behind the rubber seam where it attaches to the door frame. Follow this hoop around to the bottom of the door opening and locate the wire tension spring. Gently pry this spring apart and pull the wire hoop from the groove. Pull the rubber boot from the frame and push it inside towards the wash tub. You will also have to remove the door boot from the fill tube on the left hand side of the door opening. There is a small wire clamp holding it in place.
5. Remove the three screws that hold the door latch assembly in place. This is on the right hand side of the door opening. You can leave the latch in place as long as you remove the screws and push it inside slightly to remove it from the front casing of the washer.
6. Remove the door by removing the screws holding the hinges in place. Use care to support the door hinges when loosening. They can bend. Set the door aside in a location where it will not get stepped on or broken.
7. Remove the lower kick panel under the door. There are 3 screws under the bottom edge holding it in place. Sometimes the panel can stick. A slight tap on either side will knock it free.
8. Remove the front washer casing by removing the four remaining screws that are holding it in place. There should be two at the top and two at the bottom. Set the front casing aside.
9. Remove the old door boot by locating the large clamp that attaches it to the wash tub. Loosen the 7mm nut and the boot will detach from the tub. Also remove the boot from the fill tube coming from the dispenser.
10. Install new door boot on the wash tub and install clamp. There should be instructions that come with the door boot with guide marks to ensure you align it correctly. Once you have the boot in place, tighten the clamp enough to where it is snug. DO NOT over-tighten or you may damage the tub and or clamp. In most cases the clamp will break.
11. Once you have the boot in place, re-install everything in the reverse order of how I explained to disassemble. Make sure you connect the door latch assembly BEFORE you re-install the outer portion of the door boot. Also, make sure you install the boot completely over the fill tube. There should be a ridge on the tube where to stop. Sometimes the tube is not inserted all way into the boot and water will leak behind it. The clamp is always difficult to get back in place. If you cannot get the clamp to go back over the tube, you can live without it. Some newer models do not have them installed. Just make sure it is a snug fit where the rubber boot fits ALL the way back to the plastic ridge on the tube.
12. When you get the point where you are ready to install the door boot back over the frame of the door opening ensure you fit it snugly all the way around the door. Beginning at the top of the door, start inserting the wire hoop back into the groove. Make sure to wire spring points towards the bottom. As you work your way around the door to the 4 and 8 o'clock positions, you will need to maintain some constant downward pressure while pulling the spring apart in order to snap it back into place. It would be advisable to use a second set of hands to hold the wire hoop in place while doing this as it has the tendency to want to come out of the groove.
13. Once the door boot is back in place, re-install the operator console and washer top.
14. At the operator console, select DRAIN SPIN, NO SPIN and press any button under OPTIONS 4 times (has to be the same button, though). This will place the washer in diagnostics mode. You should hear the door latch lock and "C00" will be displayed on the console. The washer will run through a series of tests filling the tub, tumbling, draining, and then a final spin. If you do not wish to wait for the test to complete you can press CANCEL at any time. The test checks out everything and takes about 15 minutes. Look for any leaks.


Step 6--Removing the door. After you remove the three screws in Step 5, there is only one screw to remove in step 6 on my model. It was hidden behind a plastic cover that makes the hinge look pretty. You'll see on the inside of the door that two plastic prongs/tabs extend into holes in the hinge. If you push on them laterally and pull out, the tabs will pop out. Outside the door on the left side of the machine, you'll see the plastic cover that is connected to those plastic tabs and is hiding the hinge. On the outside cover piece, there is a flat tab that extends up into the plastic housing above it. If you gently pull the cover downward and out the whole plastic cover will come off revealing the one screw that needs to be removed to take the door off.
Step 7--Removing the Kick Panel. The middle screw is more difficult to reach than the sides. You may need an extension for your screwdriver and/or shims or a helper to prop up the washer while you remove the middle screw.
Step 8--Removing the washer casing. The step says to remove the screws and set the casing aside. My model (2005-ish) has wires connected to it. Rather than being able to remove it, it swings open like a door with the wires as the hinge. I simply used a box to prop up the outside part of the door so it did not sag and stress the wires.
Step 9--After you remove the old rubber bellow, you will likely see a lot of dirt, mold, and junk where the bellow was. Clean that stuff off with a cloth sprayed with a gentle cleanser before installing the new bellow. We replaced our bellow because of mold and mildew and bad smelling stuff. That dirt and junk is part of the problem. Clean it up before you install the new clean bellow.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

Posted on Sep 14, 2010

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Can you switch the door to open the other way in the Kenmore elite smartwash Quiet pack9?


Yes you can My mother took her door off the dryer and spun the hole inside part around so it can open the other way w/ out the moving the dryer around

Apr 06, 2012 | Kenmore Washing Machines

1 Answer

Kenmore elite smartwash quiet pak 9 he4t the washer starts filing water when the washer is turned off.


Hi from retired Englishman in SW France,
This is symptomatic of a malfunctioning water control valve- not closing fully- the hot water one, if the washer is hot and cold fill, and the cold one if it is just cold fill!
Sorry but it needs replacing and a service call ;-0(
Good luck,
John C

Mar 19, 2011 | Kenmore Elite 45986 Front Load Washer

1 Answer

I have a kenmore smartwash quietpak 9 HE 5T front loading washing machine for about 2 years. Today I did a load and the water will not drain from the washer so I had to pull the clothes out and wring the...


Likely the drain hose is kinked or blocked...Or the pump filter blocked or pump is faulty. Most likely the filter needs to be cleared. This should be accessed via a small hatch at floor level. Or behind the kickplate. unscrew filter and clean. Make sure the machine has no water in it. Leaning it back against the wall will help with visual inspection as well. Make sure coins haven't jammed in impeller. Good luck.....Nomess

Apr 18, 2010 | Washing Machines

1 Answer

He4t kenmore elite smartwash quietpak9. keeps flashing F2?


"F02" is a Long Drain error. This is an indication that there's an obstruction somewhere in the drainage system. Most commonly, the drain pump reservoir needs to be checked and cleaned. The access screws are on the bottom front edge of the lower toe panel directly below the door. You may need to prop up the two front feet of the washer to access them (a 2x4 works well for this). The following link explains:

http://www.fixya.com/support/r3574284-checking_the_drain_pump_on_a_front_loade

It does not take much to damage the pump impeller or motor. Since the error code is generated if the drain cycle exceeds 8 minutes, if the pump is damaged and can't pump at the required volume, the error code will continue to appear until the pump is replaced. If the pump requires replacement, the following link explains how:

http://www.fixya.com/support/r3574350-replacing_the_drain_pump_in_a_front_load

Replacements can be purchased online at any of the following websites:

searspartsdirect.com
pcappliancerepair.com
appliancepartspros.com
repairclinic.com

Prices vary between these sites, so shop and compare.

If you have any questions about this repair, or need additional assistance, please let me know. I hope this helps you.

Mar 02, 2010 | Washing Machines

1 Answer

I have a kenmore elite smartwash quietpak 9 HE4t. The control locked light is on. I have tried unplugging for an hour and plugging back in, door is unlocked but no buttons work. What can I DO


The following link explains how to correct a Control Lock problem on a Kenmore Elite:

http://www.fixya.com/support/r2469429-kenmore_elite_amp_whirlpool_duet

Some front panel features differ between models, but the instructions should be listed on the front panel of the washer, and are located in the operator/owner's manual. If these preliminary measures do not work, you may have a mnore serious problem.

If you have any questions, please let me know. I hope this helps you.

Aug 23, 2009 | Kenmore Elite HE5t Washer

1 Answer

Kenmore Elite HE4t Washer Control lock lit, door locked


121 MINUTES USUALLY DRAIN CYCLE PLZ REMOVE 3 BOTTOM PANEL SCREWS 7 MM SCREWS, TO OPEN DOOR SLIDE RIGHT HAND TOWARDS DOOR LOCK ,THERE WILL BE A SMALL LEVER TOO PULL DOWN ,NOW ITS OPEN,,, SINCE U HAVE BOTTOM PANEL OFF PUMP IS RIGHT IN FRONT REMOVE PLASTIC HOUSING CLOCKWISE ,,,REMEMEBER HOLD 3 GALLONS OF WATER STILL ,HAVE BUCKET READY ,NOW CLEAN OUT PUMP AND DEBRIS ,, CLOSE IT UP SHOULD BE FINE NO MORE PROBLEMS ,,,,,

Jan 01, 2009 | Kenmore Elite 45986 Front Load Washer

2 Answers

Door stuck Locked Control Locked light on


Try unplugging the washer for at 30 minutes to reset the computer, first. If this proves unsuccessful, you can retrieve you clothes by using the manual release. The following link explains how:

http://www.fixya.com/support/r622155-kenmore_elite_whirlpool_duet_door_jammed

Once you retrieve your clothes, try running diagnostics on it. You can envoke the diagnostic sequence by selecting DRAIN/SPIN, NO/SPIN and then pressing any button under OPTIONS 4 times (must be the same button). The display should go to "C00" as the washer begins a sequence of tests that checks the fill functions, door lock, dispenser functions, motor speed, spin and drain. Allow the washer to run through the entire sequence and shut off. If anything is wrong an error code should be generated. Hopefully, all you had was a minor glitch. Let me know how things turn out. I hope this helps you.

Aug 25, 2008 | Kenmore Elite 45986 Front Load Washer

1 Answer

Front Door Seal/Baffle Replacement


I need to replace a baffle from inside my Elite HE3T. Do you have directions? Only 1 came off but when I order the new one apparently it only comes in 3, so show I replace the other 2 as well? (if I can figure out how)

Of course the part did not come with any! And Sears customer service is of no help and the technical people have not responded to me.
Thanks,

Jul 16, 2008 | Kenmore Elite 45986 Front Load Washer

Not finding what you are looking for?
Kenmore Elite 45986 Front Load Washer Logo

899 people viewed this question

Ask a Question

Usually answered in minutes!

Top Kenmore Washing Machines Experts

Richard Roth
Richard Roth

Level 3 Expert

9472 Answers

Jesus  Colon
Jesus Colon

Level 1 Expert

12 Answers

Fred Sops

Level 2 Expert

271 Answers

Are you a Kenmore Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...