Question about Kenwood KDC-BT838U Car CD Player

1 Answer

Kenwood KDC-BT838U -- Low audio on incoming phone calls only.

Just installed Kenwood KDC-BT838U in Honda Civic with iPod cable and steering-column-mount microphone. BT registered OK & connected with cell phone; can now answer cell phone calls. The outgoing mic volume is basically normal (but sounds choppy to the party on the other end, as is typical with these units -- do you know of any way to improve it?); however I cannot hear incoming callers. The incoming call volume is EXTREMELY LOW over speakers -- I can hear just a faint murmur of the incoming caller's voice, which was basically inaudible. This problem *only* occurs with incoming phone calls; the volume of radio stations sounds fine over the speakers.

Thanks in advance for any advice you can offer!

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Patrick -
I have the reverse problem.  Callers can hardly hear me. I saw a setting in the headunit that allows you to specify where the audio plays for incoming calls.  You can choose the Left Front Speaker, the Right Front Speaker or Both.  Check the manual and make sure its set to both.
Regards, Charlie

Posted on Feb 20, 2009

  • mwoodman Feb 12, 2011

    There's also a setting for whether or not to use your amp. If you have an amp and thissetting is set to 'off', that's the likely problem. Check your manual if you can't find it in the menu system.

×

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Cannot recieve a call while car is on f/kdc-bt848u


Try to updste it grom Kenwoods website. If that doesnt work its trash. Get a new one

Oct 19, 2014 | Kenwood KDC-BT838U Car CD Player

1 Answer

Pairing code for a kdc-bt838u


The pairing code for bluetooth is usually 0000, or 1111 or 1234.

Apr 12, 2011 | Kenwood KDC-BT838U Car CD Player

2 Answers

The people on the other end of call say I sound terrible. Re-routed mic and still does it. Could I have a bad mic?


Try turning off auto gain, on the mic, often it is the "throttling" of the mic volume that causes issues...

Feb 23, 2011 | Kenwood KDC-BT838U Car CD Player

1 Answer

I forgot the pairing code for the Kenwood KDC-BT838U, can you please advise, thank you.


If your trying to pair up a bluetooth most units are usually 0000 or 1234. Those work for most of the bluetooths ive put in.

Sep 05, 2010 | Kenwood KDC-BT838U Car CD Player

1 Answer

My head unit works on tuner for my subwooofer, but doesn't work when it is in ipod or cd mode


Your probably driving your amp with the power antenna lead, not the accessory lead. it's easy to do, they're both blue.

Mar 05, 2009 | Kenwood KDC-BT838U Car CD Player

Not finding what you are looking for?
Kenwood KDC-BT838U Car CD Player Logo

407 people viewed this question

Ask a Question

Usually answered in minutes!

Top Kenwood Car Audio Receivers Experts

xxxxxx xxx

Level 3 Expert

4706 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Pablo Gonzalez

Level 3 Expert

733 Answers

Are you a Kenwood Car Audio Receiver Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...