Question about Xerox WorkCentre C2424DN All-In-One Laser Printer
System is unresponsive and i have shutdown and turned power back on and still have this same problem. Tried searching the Xerox support and found no luck with error codes.
I stumbled upon this area and hopefully someone here can help me out
That is an issue with what is called the process drive motor assembly.
That is located on the right side on the lower front of the machine.
It is a motor with a gear train attached. Some things that happen is the the gear racks become mis timed. You have 2 locating holes and an arrow that have to align for it to run properly. The motor itself may be bad.
That assembly is responsible for driving the maintenance kit up and down to clean and prepare the drum. So something in the maintenance kit may be binding and or the lift plate for the maintenance kit may be broken or off track. That plate is the black plastic assembly that lifts the maintenance kit.
Posted on Feb 02, 2009
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Jan 12, 2016 | LG Cell Phones
May 13, 2011 | Computers & Internet
Dec 07, 2010 | Microsoft Windows XP Professional
Apr 29, 2010 | Dell Latitude D600 Notebook
Feb 22, 2010 | Acer Aspire 3100-1405 Notebook
May 08, 2009 | Soltek SL-K8M800I-RL Motherboard
Apr 17, 2008 | Computers & Internet
Sep 20, 2007 | Samsung SyncMaster 240 T (Silver) 24" LCD...
293 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: