Question about Xerox WorkCentre C2424DN All-In-One Laser Printer
System is unresponsive and i have shutdown and turned power back on and still have this same problem. Tried searching the Xerox support and found no luck with error codes.
I stumbled upon this area and hopefully someone here can help me out
That is an issue with what is called the process drive motor assembly.
That is located on the right side on the lower front of the machine.
It is a motor with a gear train attached. Some things that happen is the the gear racks become mis timed. You have 2 locating holes and an arrow that have to align for it to run properly. The motor itself may be bad.
That assembly is responsible for driving the maintenance kit up and down to clean and prepare the drum. So something in the maintenance kit may be binding and or the lift plate for the maintenance kit may be broken or off track. That plate is the black plastic assembly that lifts the maintenance kit.
Posted on Feb 02, 2009
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Posted on Jan 02, 2017
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