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Hi, The faint print in a laser printer can be caused by several things. If the contrast is set too low or the toner level in the cartridge is low, empty or poorly distributed, print quality can appear washed out. Correcting this is easy. Adjust the contrast remove the toner cartridge, inspect it, shake it gently(if in a sealed unit) and retry it. if it doesnt improve try a new cartridge. Other causes of this problem maybe a weakened corona wire, a weakened high-voltage power supply that drives it. Replace the unit that drives the corona wire. Replace the high voltage power supply(get a pro to do this as this can be hazardous). Make sure the latent high voltages have been drained off the power supply before working with it
Sounds like it might be clogged nozzles. Try putting some rubbing alcohol on a clean cloth and gently wiping the area where the cartridge comes in contact with the printer and wipe all of the parts of the cartridge that come in contact with the printer.
If that doesn't work, you should be able to get a replacement by contacting Lexmark technical support (info on web site) or you can send the defective cartridge into Lexmark's recycler (get bags at www.lexmark.com/recycle) and include a note with information about the defect and your name, address and e-mail and you should get a replacement.
Unfortunately, as with the Z1420, fast print speeds come at the cost of print quality with the Z1300. Black text prints, though nicely dark, were beset by obvious jaggedness. The color graphics print had a slightly faded look to it and color blocks showed graininess and faint horizontal striations. Barcode-style patterns were muddled, too. For our tests, we printed color 4x6 photos with the standard black and tricolor cartridges, as Lexmark did not include photo ink tanks with the test unit. The colors were dull, details were hazy, and again, the entire print was marred by graininess and faint horizontal lines. That said, nobody buys a $25 printer to print photos for framing or to create displays for a classroom science project. A $25 printer is a convenience item for occasional reference prints, and as such, the Z1300 does its job.