Question about Microsoft Windows Live Messanger

1 Answer

Windows Live Messenger & Hotmail crashing computer

I have WLM 8.5 (I think) and have been unable to use it for about 4 days now. I have also been unsuccessful in using my hotmail account from the web. Every time I log into hotmail, or try to start WLM, my computer crashes... blue screen of death and whtanot...I'm runnign Windows XP home if it makes a difference.
I updated the virus database, did a thorough virus, adware & malware scan, a disk clean on both HD's and defrag on both as well, as comp was acting sluggish every time I have used either for the past couple weeks.
It did not help.
I uninstalled WLM and all associated programs, as well as IE7, rebooted, and reinstalled latest versions.
THAT did not help.
I can still access Hotmail so long as I use Outlook, but not from the web...
Any help out there would be greatly appreciated, as my husband is threatening to throw my computer out the window if I can't get it fixed soon...lol

Posted by on

  • bcgamby Feb 03, 2009

    WHEN I GP INTO MY HOTMAIL A SCREEN POPS OP AND SAYS MY WINDOWS LIVE MESSENGER HAS QUIT WORKING AND THEN GIVES ME THE CHOICE TO CANCEL THE PROGRAM OR SEE IF THEY CAN RESTART IT . THEN 1 MINUTE LATER THE POP UP APPEARS AGAIN AND AROUND AND AROUND I GO . PLEASE HELP ,,, JUST CANCEL THE DAMN WINDOWS LIVE MESSANGER ,, I DON'T USE IT ANYWAY . PLEASE HURRY

×

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Vice President:

    An expert whose answer gotĀ voted for 100 times.

    Champion:

    An expert who has answered 200 questions.

  • Expert
  • 205 Answers

Try using New windows user account >

Start Control Panel > User asccount > Add Windows user account .

Restart the computer in new windows user account see if your are facing the same problem .

If you are not facing import the data from old user account to new windows user account

This should work

Posted on Apr 12, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

E-mail address,password


I assume you have "Windows Live Messenger" already installed on you computer, and that you have an account already set up.

WLM uses the same information as your Hotmail account.  The user name for WLM is your Hotmail address; and the password for WLM is your Hotmail password.

If you've previously accessed WLM from that computer, then the user name (email address) and password are likely stored in the system.  You should be able to retrieve that information by using either of the following free software programs:
* MessenPass - see http://www.nirsoft.net/utils/mspass.html
* MSNLivePasswordDecryptor - see http://www.securityxploded.com/msn-password-decryptor.php

If you know the email address, but have forgotten the password for your WLM/Hotmail account, you can retrieve or reset it online:
https://login.live.com/
Click on "Forgot your password", then follow the instructions.

Mar 10, 2011 | Microsoft Windows Live Messanger

2 Answers

I have old version of msn hotmail.when i login,an erorr ocurr.download new version..when my downloads complete then again erorr comes...u have not latest version of internet explorer...instead i have new...


hi

=? try this
close MSN
than go to
start
control panel
add&remove programs
‘windows live essentials’(if using WLM 2009)
‘windows live messenger’(if using WLM 8.5)
click on 'remove'
and then on 'repair'
wait til the wizard finishes
sign in again


=?if it does not work uninstall from the control panel
Start
control panel
add&remove programs
'windows essentials' ( if using WLM 2009)
'windows live messenger(if you use a previous version)
remove

=?if it doesn't work
? You have to use this program created by microsoft to remove WLM 9.0 beta3/WLM 2009
Windows Installer CleanUp Utility 1.0
http://support.microsoft.com/kb/290301/e…
once started search in the programs list for "(All Users) Windows Live Messenger [14.0.5027.0908]"
mark it with a mouse click, then click on the 'remove' button'

=?Windows live Messenger 2009
http://download.live.com/?sku=messenger

?windows live messenger 8.5
http://www.microsoft.com/downloads/detai…

?PLUS live 4.80
http://www.msgpluslive.net/download/
(don't support the sponsor)

?NOTE: if you are trying to install WLM 8.5 and having problems, using Windows Installer CleanUp Utility search and remove "(all User) Windows Live Beta (all programs) [14.0.5025.904]"

=?if it doesn't work use "zapmessenger"
A regular issue faced is the dreaded “Another version of the product is already installed”, “Your computer has a newer version of MSN Messenger than the one you are trying to install”, ““Your computer has a newer version of Windows Live Messenger than the one you are trying to install”, “The feature you are trying to use is on a network resource that is unavailable” and similar messages.

http://messengergeek.spaces.live.com/blo…
http://www.softpedia.com/progDownload/Za…

Apr 02, 2010 | Microsoft Windows Live Messanger

2 Answers

I cant open my msn due to the error code 8e5e05f6 Alain.crabos@hotmail.com


This should be able to solve your problem - hi

=? try this
close MSN
than go to
start
control panel
add&remove programs
‘windows live essentials’(if using WLM 2009)
‘windows live messenger’(if using WLM 8.5)
click on 'remove'
and then on 'repair'
wait til the wizard finishes
sign in again


=?if it does not work uninstall from the control panel
Start
control panel
add&remove programs
'windows essentials' ( if using WLM 2009)
'windows live messenger(if you use a previous version)
remove

=?if it doesn't work
? You have to use this program created by microsoft to remove WLM 9.0 beta3/WLM 2009
Windows Installer CleanUp Utility 1.0
http://support.microsoft.com/kb/290301/e…
once started search in the programs list for "(All Users) Windows Live Messenger [14.0.5027.0908]"
mark it with a mouse click, then click on the 'remove' button'

=?Windows live Messenger 2009
http://download.live.com/?sku=messenger

?windows live messenger 8.5
http://www.microsoft.com/downloads/detai…

?PLUS live 4.80
http://www.msgpluslive.net/download/
(don't support the sponsor)

?NOTE: if you are trying to install WLM 8.5 and having problems, using Windows Installer CleanUp Utility search and remove "(all User) Windows Live Beta (all programs) [14.0.5025.904]"

=?if it doesn't work use "zapmessenger"
A regular issue faced is the dreaded “Another version of the product is already installed”, “Your computer has a newer version of MSN Messenger than the one you are trying to install”, ““Your computer has a newer version of Windows Live Messenger than the one you are trying to install”, “The feature you are trying to use is on a network resource that is unavailable” and similar messages.

http://messengergeek.spaces.live.com/blo…
http://www.softpedia.com/progDownload/Za…

Mar 23, 2010 | Microsoft Windows Live Messanger

2 Answers

When i logged in to my msn,i'm unable to chat, as soon as i open a window to start a chat my system log me out saying there's a problem with windows


Check your firewall isn't blocking msn try this
close MSN
than go to
start
control panel
add&remove programs
‘windows live essentials’(if using WLM 2009)
‘windows live messenger’(if using WLM 8.5)
click on 'remove'
and then on 'repair'
wait til the wizard finishes
sign in again


=?if it does not work uninstall from the control panel
Start
control panel
add&remove programs
'windows essentials' ( if using WLM 2009)
'windows live messenger(if you use a previous version)
remove

=?if it doesn't work
? You have to use this program created by microsoft to remove WLM 9.0 beta3/WLM 2009
Windows Installer CleanUp Utility 1.0
http://support.microsoft.com/kb/290301/e…
once started search in the programs list for "(All Users) Windows Live Messenger [14.0.5027.0908]"
mark it with a mouse click, then click on the 'remove' button'

=?Windows live Messenger 2009
http://download.live.com/?sku=messenger

?windows live messenger 8.5
http://www.microsoft.com/downloads/detai…

?PLUS live 4.80
http://www.msgpluslive.net/download/
(don't support the sponsor)

?NOTE: if you are trying to install WLM 8.5 and having problems, using Windows Installer CleanUp Utility search and remove "(all User) Windows Live Beta (all programs) [14.0.5025.904]"

=?if it doesn't work use "zapmessenger"
A regular issue faced is the dreaded “Another version of the product is already installed”, “Your computer has a newer version of MSN Messenger than the one you are trying to install”, ““Your computer has a newer version of Windows Live Messenger than the one you are trying to install”, “The feature you are trying to use is on a network resource that is unavailable” and similar messages.

http://messengergeek.spaces.live.com/blo…
http://www.softpedia.com/progDownload/Za…


Hope I helped Dr Reed

Jan 28, 2010 | Microsoft Windows Live Messanger

1 Answer

Will sign in, but signs out after a few seconds


try this
close MSN
than go to
start
control panel
add&remove programs
‘windows live essentials’(if using WLM 2009)
‘windows live messenger’(if using WLM 8.5)
click on 'remove'
and then on 'repair'
wait til the wizard finishes
sign in again


=?if it does not work uninstall from the control panel
Start
control panel
add&remove programs
'windows essentials' ( if using WLM 2009)
'windows live messenger(if you use a previous version)
remove

=?if it doesn't work
? You have to use this program created by microsoft to remove WLM 9.0 beta3/WLM 2009
Windows Installer CleanUp Utility 1.0
http://support.microsoft.com/kb/290301/e…
once started search in the programs list for "(All Users) Windows Live Messenger [14.0.5027.0908]"
mark it with a mouse click, then click on the 'remove' button'

=?Windows live Messenger 2009
http://download.live.com/?sku=messenger

?windows live messenger 8.5
http://www.microsoft.com/downloads/detai…

?PLUS live 4.80
http://www.msgpluslive.net/download/
(don't support the sponsor)

?NOTE: if you are trying to install WLM 8.5 and having problems, using Windows Installer CleanUp Utility search and remove "(all User) Windows Live Beta (all programs) [14.0.5025.904]"

=?if it doesn't work use "zapmessenger"
A regular issue faced is the dreaded “Another version of the product is already installed”, “Your computer has a newer version of MSN Messenger than the one you are trying to install”, ““Your computer has a newer version of Windows Live Messenger than the one you are trying to install”, “The feature you are trying to use is on a network resource that is unavailable” and similar messages.

http://messengergeek.spaces.live.com/blo…
http://www.softpedia.com/progDownload/Za…

Hope I helped Dr Reed

Nov 14, 2009 | Microsoft Windows Live Messanger

1 Answer

Hi, my wlm is alright if i stay appear offline, but if i changed my status to other than appear offline, i will get disconnected. pls help


try this
close MSN
than go to
start
control panel
add&remove programs
‘windows live essentials’(if using WLM 2009)
‘windows live messenger’(if using WLM 8.5)
click on 'remove'
and then on 'repair'
wait til the wizard finishes
sign in again


=?if it does not work uninstall from the control panel
Start
control panel
add&remove programs
'windows essentials' ( if using WLM 2009)
'windows live messenger(if you use a previous version)
remove

=?if it doesn't work
? You have to use this program created by microsoft to remove WLM 9.0 beta3/WLM 2009
Windows Installer CleanUp Utility 1.0
http://support.microsoft.com/kb/290301/e…
once started search in the programs list for "(All Users) Windows Live Messenger [14.0.5027.0908]"
mark it with a mouse click, then click on the 'remove' button'

=?Windows live Messenger 2009
http://download.live.com/?sku=messenger

?windows live messenger 8.5
http://www.microsoft.com/downloads/detai…

?PLUS live 4.80
http://www.msgpluslive.net/download/
(don't support the sponsor)

?NOTE: if you are trying to install WLM 8.5 and having problems, using Windows Installer CleanUp Utility search and remove "(all User) Windows Live Beta (all programs) [14.0.5025.904]"

=?if it doesn't work use "zapmessenger"
A regular issue faced is the dreaded “Another version of the product is already installed”, “Your computer has a newer version of MSN Messenger than the one you are trying to install”, ““Your computer has a newer version of Windows Live Messenger than the one you are trying to install”, “The feature you are trying to use is on a network resource that is unavailable” and similar messages.

http://messengergeek.spaces.live.com/blo…
http://www.softpedia.com/progDownload/Za…

If this doesn't work I suggest trying to download a new MSN preferable the newest update.
Hope I helped MSN expert Dr Reed

Nov 10, 2009 | Microsoft Windows Live Messanger

1 Answer

Impossible to Connect


This should work Read carefully try this
close MSN
than go to
start
control panel
add&remove programs
‘windows live essentials’(if using WLM 2009)
‘windows live messenger’(if using WLM 8.5)
click on 'remove'
and then on 'repair'
wait til the wizard finishes
sign in again


=?if it does not work uninstall from the control panel
Start
control panel
add&remove programs
'windows essentials' ( if using WLM 2009)
'windows live messenger(if you use a previous version)
remove

=?if it doesn't work
? You have to use this program created by microsoft to remove WLM 9.0 beta3/WLM 2009
Windows Installer CleanUp Utility 1.0
http://support.microsoft.com/kb/290301/e…
once started search in the programs list for "(All Users) Windows Live Messenger [14.0.5027.0908]"
mark it with a mouse click, then click on the 'remove' button'

=?Windows live Messenger 2009
http://download.live.com/?sku=messenger

?windows live messenger 8.5
http://www.microsoft.com/downloads/detai…

?PLUS live 4.80
http://www.msgpluslive.net/download/
(don't support the sponsor)

?NOTE: if you are trying to install WLM 8.5 and having problems, using Windows Installer CleanUp Utility search and remove "(all User) Windows Live Beta (all programs) [14.0.5025.904]"

=?if it doesn't work use "zapmessenger"
A regular issue faced is the dreaded “Another version of the product is already installed”, “Your computer has a newer version of MSN Messenger than the one you are trying to install”, ““Your computer has a newer version of Windows Live Messenger than the one you are trying to install”, “The feature you are trying to use is on a network resource that is unavailable” and similar messages.

http://messengergeek.spaces.live.com/blo…
http://www.softpedia.com/progDownload/Za…

Hope I helped MSN expert Dr Reed

Nov 05, 2009 | Microsoft Windows Live Messanger

1 Answer

Why wont windows live messenger down load


lose MSN
than go to
start
control panel
add&remove programs
‘windows live essentials’(if using WLM 2009)
‘windows live messenger’(if using WLM 8.5)
click on 'remove'
and then on 'repair'
wait til the wizard finishes
sign in again


=?if it does not work uninstall from the control panel
Start
control panel
add&remove programs
'windows essentials' ( if using WLM 2009)
'windows live messenger(if you use a previous version)
remove

=?if it doesn't work
? You have to use this program created by microsoft to remove WLM 9.0 beta3/WLM 2009
Windows Installer CleanUp Utility 1.0
http://support.microsoft.com/kb/290301/e…
once started search in the programs list for "(All Users) Windows Live Messenger [14.0.5027.0908]"
mark it with a mouse click, then click on the 'remove' button'

=?Windows live Messenger 2009
http://download.live.com/?sku=messenger

?windows live messenger 8.5
http://www.microsoft.com/downloads/detai…

?PLUS live 4.80
http://www.msgpluslive.net/download/
(don't support the sponsor)

?NOTE: if you are trying to install WLM 8.5 and having problems, using Windows Installer CleanUp Utility search and remove "(all User) Windows Live Beta (all programs) [14.0.5025.904]"

=?if it doesn't work use "zapmessenger"
A regular issue faced is the dreaded “Another version of the product is already installed”, “Your computer has a newer version of MSN Messenger than the one you are trying to install”, ““Your computer has a newer version of Windows Live Messenger than the one you are trying to install”, “The feature you are trying to use is on a network resource that is unavailable” and similar messages.

http://messengergeek.spaces.live.com/blo…
http://www.softpedia.com/progDownload/Za…

Hope I helped MSN expert Dr Reed

Oct 12, 2009 | Microsoft Windows Live Messanger

1 Answer

My msn get automatically ofline


lose MSN
than go to
start
control panel
add&remove programs
‘windows live essentials’(if using WLM 2009)
‘windows live messenger’(if using WLM 8.5)
click on 'remove'
and then on 'repair'
wait til the wizard finishes
sign in again


=?if it does not work uninstall from the control panel
Start
control panel
add&remove programs
'windows essentials' ( if using WLM 2009)
'windows live messenger(if you use a previous version)
remove

=?if it doesn't work
? You have to use this program created by microsoft to remove WLM 9.0 beta3/WLM 2009
Windows Installer CleanUp Utility 1.0
http://support.microsoft.com/kb/290301/e…
once started search in the programs list for "(All Users) Windows Live Messenger [14.0.5027.0908]"
mark it with a mouse click, then click on the 'remove' button'

=?Windows live Messenger 2009
http://download.live.com/?sku=messenger

?windows live messenger 8.5
http://www.microsoft.com/downloads/detai…

?PLUS live 4.80
http://www.msgpluslive.net/download/
(don't support the sponsor)

?NOTE: if you are trying to install WLM 8.5 and having problems, using Windows Installer CleanUp Utility search and remove "(all User) Windows Live Beta (all programs) [14.0.5025.904]"

=?if it doesn't work use "zapmessenger"
A regular issue faced is the dreaded “Another version of the product is already installed”, “Your computer has a newer version of MSN Messenger than the one you are trying to install”, ““Your computer has a newer version of Windows Live Messenger than the one you are trying to install”, “The feature you are trying to use is on a network resource that is unavailable” and similar messages.

http://messengergeek.spaces.live.com/blo…
http://www.softpedia.com/progDownload/Za…

I hope I helped MSN expert Dr Reed

Oct 03, 2009 | Microsoft Windows Live Messanger

1 Answer

Platfom isn't working on msn??


=? try this
close MSN
than go to
start
control panel
add&remove programs
‘windows live essentials’(if using WLM 2009)
‘windows live messenger’(if using WLM 8.5)
click on 'remove'
and then on 'repair'
wait til the wizard finishes
sign in again


=?if it does not work uninstall from the control panel
Start
control panel
add&remove programs
'windows essentials' ( if using WLM 2009)
'windows live messenger(if you use a previous version)
remove

=?if it doesn't work
? You have to use this program created by microsoft to remove WLM 9.0 beta3/WLM 2009
Windows Installer CleanUp Utility 1.0
http://support.microsoft.com/kb/290301/e…
once started search in the programs list for "(All Users) Windows Live Messenger [14.0.5027.0908]"
mark it with a mouse click, then click on the 'remove' button'

=?Windows live Messenger 2009
http://download.live.com/?sku=messenger

?windows live messenger 8.5
http://www.microsoft.com/downloads/detai…

?PLUS live 4.80
http://www.msgpluslive.net/download/
(don't support the sponsor)

?NOTE: if you are trying to install WLM 8.5 and having problems, using Windows Installer CleanUp Utility search and remove "(all User) Windows Live Beta (all programs) [14.0.5025.904]"

=?if it doesn't work use "zapmessenger"
A regular issue faced is the dreaded “Another version of the product is already installed”, “Your computer has a newer version of MSN Messenger than the one you are trying to install”, ““Your computer has a newer version of Windows Live Messenger than the one you are trying to install”, “The feature you are trying to use is on a network resource that is unavailable” and similar messages.

http://messengergeek.spaces.live.com/blo…
http://www.softpedia.com/progDownload/Za…

Hope I helped MSN expert Dr Reed

Sep 24, 2009 | Microsoft Windows Live Messanger

Not finding what you are looking for?
Microsoft Windows Live Messanger Logo

153 people viewed this question

Ask a Question

Usually answered in minutes!

Top Microsoft Instant Messaging Experts

Steve Sweetleaf
Steve Sweetleaf

Level 3 Expert

1128 Answers

Tony

Level 3 Expert

2598 Answers

Robert McClure

Level 2 Expert

160 Answers

Are you a Microsoft Instant Messaging Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...