Question about GE JTP27 Electric Double Oven

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GE JTP27WW Broiler Element won't shut off

I have a GE double Electric Over. The Boiler element is staying on and the only way to shut it off it at the house power breaker box. Whenever I switch the breaker on, the broiler element comes back on. When the first happened it resulted in an F2 error on the control panel. I installed a new control panel about 2 years ago when we were consistently getting an F2 error. However this issue with the broiler element staying on in a new problem. Could it also be related to the control panel or is there a relay somewhere that could be stuck that I need to replace?

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  • bgilmore219 Feb 02, 2009

    Thanks I will replace the control board again. I also appreciate your indication that the area in which the control board is located is problematic in this model. It does certainly get hot in that location which I suppose contributes to its failure faster than otherwise would be the case if the system had been better designed.

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This can be a relay problem. the control panel that you replaced may have problems communicating with the original relay that was installed by the manufacturer. the relay may be frozen due to the conflict with the after market control panel. replacing this relay will fix your problem.

Posted on Feb 01, 2009

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Yes it is the control board again.(this is a common problem and is due to the mounting location of the control board.)

Posted on Feb 01, 2009

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YES there is a relay in these that do have a tendency of getting stuck.

Posted on Feb 01, 2009

  • 1 more comment 
  • Nate Stansfield
    Nate Stansfield Feb 01, 2009

    You should test the relay with ohmeter to make sure it is working. Or just replace it

    According to the manual"
    F2 Error = Oven temp exceeds 590 w/ unlocked door High resistance or interference in oven temperature sensor

    1. Replace oven temperature sensor.


  • Nate Stansfield
    Nate Stansfield Feb 01, 2009

    The temp sensor won't make a difference of shuting of or staying on. IT IS YOUR RELAY CAUSING THIS PROBLEM!!! 100% POSITIVE

  • Nate Stansfield
    Nate Stansfield Feb 01, 2009

    TO PROVE MY SOLUTION:

    .a burnt contact in the closed position on your clock/timer assembly.
    You would not get any codes because the clock is in the off position.
    If you would turn the unit on and set the controls to a bake position
    and 350 degrees, a code would appear very shortly after. The
    temperature would rise and the sensor, active now, would be sending
    signal to the control board and an error code would come up


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