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We just bought amana washer pulled the yellow shipping cord with one long cotter pin,,,,,,,,,filled washer and it will not spin has humming noise like something is holding it where is the location of other two cotter pins

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There should be 4 - 1 near each leg.... all with yellow tags. Don't discard the pins - as the unit should be re-secured if moved in the future.

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Posted on Sep 16, 2010

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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

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If the machine is new there is a possibility that the shipping pin didn't come out completely. If you set the machine up yourself, there is a yellow plastic strap that holds in the electric plug. You need to pull, not cut this plastic strap as it has a pin that is about 8-10" long that goes through under the tub to secure the machine for shipping.

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Bought a new whirlpool estate washer today. brought it home. pulled yellow strap and removed long straight metal pin. (evidently broke 2 shipping pins off because they fell into their little plastic cups...


this is poor delivery,,jostled unit,,,you just broughjt it so your under warranty ,,by the time i tell you what to look for,,the warranty tech will be out ,,its better to let them handle it,,,if you open unit it will void your warranty...

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If this is a brand new washer, make sure the shipping materials are all removed, yellow shipping pins in back, styrofoam blocks etc. If this is an older machine, new problem, empty the machine, reach into the washer and give the basket a good hard spin, if you hear any type of grinding noise, or excessive rattling, your bearing and possibly the spin basket support are bad. I would also remove the top and front- bottom panel, and make sure the suspension springs and shocks are not broken before assuming the bearing, as this is a very lengthy and expensive job, (although the basket itself should have a lifetime warranty).

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ignore those cups with the pins those pins were the travel lock devices and the cotters were attached to the yellow lanyard that whoever first put the unit into service pulled off of the back of the unit per instuctions. this pulled the cotters out of the pins which then fell into those cups. the cotters came out with the lanyard and are long gone. the not spinning is due to something in the clutch not working properly. the moving to one side is caused by one of the pads that the suspension plate rides on being missing. you can look at the diagram on sears website at the parts look up and see were the pads go and find out what the suspension plate is and such good luck!

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1 Answer

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oh yea sounds like there still in there alright!!!, tip the unit back if possible and give a look underneath, you see2 or 3( depending on model) plastic tubes approx 2in long mounted to the under carriage around the base. They are there for the sole purpose of "catching" the cotter pins after pulling the rip cord. there should be a cotter pin in each of the tubes. if you see any empty ones look directly above it and youll find the pin, you may have to manually grab the cotter pin to release it withe a set of needle nose pliers or something but the definitely need to be removed.

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if you have a wet dry shop vac you can pull all the water out through the drain hose till its dry don't think you would have any problems with the storage now shipping across country might be another thing when you got the washer new you had to pull the shipping pins a yellow tab with three cotter pins if you still had them you would need to replace them before shipping you would need to open the case and on the frame below the tub you will see three plastic cups with little pins in them you have to push them back up through the frame and replace the cotter pins to lock the lower frame to the upper tub frame or it wont ride good at all

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Does it happen all the time, with no connection to laundry quantity? In case of a positive answer, it sound like a shock absorber issue. Could be that it's moved from its place or become malfunction and should be replaced. Good luck

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