Question about Western Digital Passport 160GB External USB 2.0 Hard Drive - Black

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High Speed USB controller

I'm trying to connect my External Hard drive and I get the message that I need a High Speed USB port. How to I upgrade the USB port to a High Speed USB controller?

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  • Satin P
    Satin P Feb 08, 2009

    The only thing is that I already have something in the card slot. I have my Linksys wireless internet card in there. Is there a software that can be loaded instead.

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  • 45 Answers

You can purchase a high-speed PCI usb card. These are generally inexpensive and can be found at best-buy or perhaps walmart.

Posted on Feb 02, 2009

  • Nick Arrain
    Nick Arrain Feb 09, 2009

    Unfortunately you cant upgrade them with software. Sorry about the inconvenience

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It could be that the USB port you are using to transfer the data is not a "High Speed 2.0" enabled port.
Does it give you a pop-up message when you plug it in, one that says "This device can perform faster".
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To speed up the transferring of data, identify which USB contoller in Device Manager is the USB port you're having a problem with, and delete it from Device Manager. Then, plug in your external drive into a USB port its never used before.

As for the naming of hard drives, Hitachi partners with several drive manufacturers including Dell and IBM.

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I know this is an old thread, however if it helps any one try this:
Zippys power supply failed for me also. The problem here is your case support USB 2.0 ("A high speed USB device") and your port is only USB 1.1 ("plugged into a non-HI-SPEED usb hub"). This will not give adequate power to the drive. So use a y-cable (http://www.toshibadirect.com/images/ui3/accessories/toshiba-usb-y-cable-ba82010-300.gif) and connect one end to your casing and the two pins at the other end should be connected to two USB ports. (get it at http://www.toshibadirect.com/td/b2c/adet.to?poid=438342).
Another costlier way is to upgrade to USB 2.0 by a card like this http://www.belkin.com/support/download/download.asp?category=1&lang=1&mode=
or even better a USB 3.0 card : http://www.asus.com/product.aspx?P_ID=lGYmelQ8mJvPtYTv

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